Contracts Manager Cleansing Operations Salary: £55,000£65,000 £5,250 car allowance Location: Hounslow area (hybrid working two days from home) Travel: Candidates should be within roughly one hour of the operational base Role Summary The Contracts Manager will oversee the delivery of a large street cleansing operation across a defined network. This position involves leading a substantial frontline workforce, managing a multi-million-pound budget, and ensuring that all cleansing activities are delivered safely, efficiently and in line with agreed service standards. Operational Scope Workforce: approx. 70 operational staff Fleet: around 20 vehicles Budget responsibility: circa £2m Service area: street cleansing and associated environmental operations Purpose of the Role The Contracts Manager ensures that cleansing and maintenance activities are planned and delivered to recognised industry standards, supporting a cleaner, safer environment for residents, businesses and visitors. Key Responsibilities Health, Safety & Compliance Lead on operational safety, environmental standards and continuous improvement. Ensure all statutory, environmental and organisational requirements are met. Oversee timely completion of RAMS, COSHH assessments and related documentation. Work collaboratively with safety teams to maintain safe working practices under CDM. Operational Management Direct day-to-day cleansing operations to meet contractual performance targets. Set clear expectations for supervisors and frontline teams. Manage resources, equipment and fleet to maintain service continuity. Oversee planned and out-of-hours cleansing programmes, ensuring they are delivered and monitored effectively. Service Planning & Improvement Develop and refine operational plans, service strategies and improvement initiatives. Support internal stakeholders with additional works, schemes and call-off services. Promote recycling initiatives and contribute to carbon and water reduction goals. Stakeholder & Depot Management Maintain strong relationships with external partners and local stakeholders. Ensure depot facilities, plant and vehicles remain fit for purpose. Coordinate with third-party providers to maintain collaborative working arrangements. People Leadership Foster a positive team culture and uphold organisational values. Support recruitment, onboarding and workforce planning. Implement training and development programmes for operational staff. Participate in team briefings and wider organisational communications. Person Requirements Experience within street cleansing, waste management or a similar operational environment. Strong leadership skills with the ability to motivate and support frontline teams. Commitment to safety, service quality and continuous improvement. Confident communicator with the ability to engage effectively with stakeholders If you are interested in this role, have any quesitons or wish to apply then please send us a copy of your CV. Rob Utilise Recruitment