Recruit4staff is proud to be representing their client, a leading manufacturing company in their search for a Customer Service Executive to work at their facility on Wrexham Industrial Estate.
For the successful Customer Service Executive, the client is offering:
* £24,683.75 per annum
* Monday - Friday - Either; 8:45 am - 5:15 pm / 9 am - 5:30 pm (Saturday Rota Approx 1 in 6 weeks once trained)
* Permanent role with a reputable company
* Training and development opportunities
* Free parking on-site
* Increase in pay after 2 years of service
The role – Customer Service Executive:
* Handling incoming calls ensuring KPIs are met
* Proactively manage the account ensuring that delayed orders and breakages are chased and communicated effectively
* To answer technical questions
* Inputting orders on the same day as they're received
* To provide support with order entry and returns
* Accurate data entry
What our client is looking for in a Customer Service Executive:
* Must possess an excellent telephone manner - ESSENTIAL
* Previous customer service experience working in an office environment - ESSENTIAL
* Experience in dealing with customers
* Basic computer skills
* Must be able to work effectively as part of a team
Key skills or similar job titles:
Customer Service Agent, Customer Service Executive, Customer Service Advisor, Customer Service Assistant.
Commutable From:
Wrexham, Deeside, Ruabon, Chirk, Oswestry, Broughton.
For further information about this and other positions please apply now.
This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency.
Job Reference: opp-22804
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