Job Overview We are seeking a Customer Service & Marketing Co-ordinator to support both customer service operations and marketing activity within a fast-paced sales environment. This role involves coordinating marketing campaigns, managing digital content, supporting events, and tracking performance, while also handling customer enquiries, processing orders, and overseeing deliveries. The ideal candidate will be organised, customer-focused, and confident managing multiple priorities, with experience in marketing or customer service and strong communication skills. Language skills such as French or Spanish would be an advantage. Duties Marketing Support: * Assist in developing and executing marketing campaigns and promotional activities. * Coordinate the creation and distribution of marketing materials (email newsletters, brochures, digital ads, social media content, etc.). * Maintain and update the company website and social media channels to ensure accurate and engaging content. * Support digital marketing efforts, including social media management, email marketing, and analytics tracking. * Conduct market and customer research to identify trends, preferences, and opportunities for growth. * Help organize events, trade shows etc. * Track and report on marketing performance metrics and KPIs. Customer Service * Pro-actively respond to customer queries e.g., order status, order amendments, thereby ensu...