Job Overview
We're looking for a Hotel Manager to help lead the next phase of The Gantry. This role is for someone who thrives in fast-moving hotels, builds strong teams and brings energy, structure and accountability to an evolving operation. Working closely with the General Manager, you will lead the day-to-day operation of the hotel, ensuring standards remain high, teams feel supported and the guest experience is delivered with confidence and consistency. The Gantry is a design-led hotel in Stratford, part of Hilton’s Curio Collection, with evolving meeting spaces, a strong F&B identity and a growing commercial focus.
Key Responsibilities
* Lead the day-to-day hotel operation across guest experience and operational departments
* Build, develop and mentor high-performing teams
* Drive accountability, structure and consistency across the operation
* Support service standards, guest feedback and operational performance
* Collaborate with F&B, commercial and revenue teams to deliver a joined-up guest experience
* Manage rota, payroll control and labour productivity
* Support the continued evolution of the hotel, including meeting spaces and guest-experience initiatives
* Act as a senior operational leader and ambassador for The Gantry culture and standards
About You
* Experienced operational leader within a lifestyle or upscale hotel environment
* Comfortable leading large teams in a fast-moving operation
* Calm under pressure and confident in decision making
* Strong people skills – able to develop, challenge and motivate teams
* Commercially aware with a solid understanding of labour control and operational efficiency
* Detail-focused and committed to consistency in creating a confident guest experience
Why Join Us?
* Competitive salary
* Bonus and incentives
* Hilton and Cairn Group benefits and discounts
* Development opportunities within Cairn Group
* Opportunity to play a key role in the evolution of The Gantry
About the Employer
Cairn Group is one of the UK's leading hotel management companies, working with globally recognised brands across a growing portfolio of hotels and hospitality businesses. Joining Cairn means becoming part of a business that values individuality, entrepreneurial thinking and career development, while giving leaders the autonomy to make a real impact within their hotels.
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