Job Overview
We are currently looking for an experienced and proactive Support Medical Secretary to join the Gastroenterology Admin Team in Glan Clwyd Hospital.
The candidate will be enthusiastic and highly motivated with excellent communication and interpersonal skills. The role will be to provide a comprehensive range of secretarial and administration duties to the Gastroenterology Department. This challenging position requires someone who is a team player, flexible, organised and able to work well under pressure. The successful candidate will need to be an experienced typist, qualified to RSA Typing Level II (or equivalent). This position also requires excellent communication skills, the ability to meet the demands of working in a busy environment and represent the department with due professionalism.
Welsh language ability is desirable; Welsh and/or English speakers are equally welcome.
Main duties
Provide a comprehensive range of secretarial and administration duties to the Gastroenterology Department.
Person specification
Qualifications
* NVQ Business Administration L3 or equivalent experience
* RSA/OCR level 2 or equivalent experience (must be a proficient user of Microsoft Word)
* IT related qualification CLAIT plus/ECDL or equivalent
Desirable qualifications
* AMSPAR – City & Guilds L3
* NVQ Customer Service L3
Experience – Essential criteria
* Knowledge of a range of administrative processes
* Experience of working in a busy office environment
* Experience of typing
Experience – Desirable criteria
* Experience of working within the NHS
Skills – Essential criteria
* Communicates professionally and effectively with all levels of staff verbally and in writing
* Proficient in use of Microsoft Office applications
* Experienced in planning, organising and prioritising own workload
* Flexible and adaptable to changing service demands
* Excellent organisational skills
Skills – Desirable criteria
* Minute‑taking skills
Knowledge – Essential criteria
* Evidence of continual personal development
* Ability to deal with sensitive information
Knowledge – Desirable criteria
* Knowledge of NHS organisations
* Medical terminology
Equality and diversity
We are committed to promoting equality and diversity and are proud to welcome applicants under the “Disability Confident Employer” scheme.
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