Deputy Manager Residential Care Services
Location:Stockton-on-Tees (initially)
Contract:Fixed-term (Maternity Cover) with Permanent Opportunity
Salary:Competitive + Benefits
Driving License: Essential
About the Role
We are seeking an experienced and motivated Deputy Managerto join our team within a residential care setting. This is an exciting opportunity for someone passionate about delivering high-quality care and supporting individuals to live fulfilling lives.
The role will initially be a fixed-term placement in our Stockton services to cover maternity leave. Following this period, the position will transition into a permanent role across three of our other services, offering excellent career progression and variety.
Key Responsibilities
Support the Registered Manager in the day-to-day running of the service.
Ensure compliance with CQC standards and company policies.
Lead and motivate staff teams to deliver person-centred care.
Oversee care planning, risk assessments, and safeguarding practices.
Manage rota planning and staffing levels effectively.
Build strong relationships with residents, families, and external professionals.
Drive continuous improvement and maintain high-quality standards.
Benefits
Competitive Annual Leave increases with length of service up to an extra week
Flexible working with shifts that suit most people allowing for a great work/life balance
Opportunity to work overtime at an enhanced rate when required
Lifestyle savings From supermarkets and high street shopping, to utility bills and retailers in your local community
Pension Scheme auto-enrolment in a pension scheme
Employee Assistance Programme -accessible 24/7 for your needs
24/7 Access to a GP and face to face counselling
Access to a discounted Health Cash Plan
Mental Health Support through Able Futures
Other comprehensive wellbeing support such as self-help books and wellbeing tools
Employee Referral Scheme
Extensive induction and training programme, including support to complete the Care Certificate
Clear progression support through funded qualifications and apprenticeships
Partnership with NEFirst credit union to support with financial wellbeing
Paid DBS
Plus many other things and more to come!
Requirements
Proven experience in a leadership role within a care home, assisted living, or nursing home setting.
NVQ Level 5 Leadership and Management in Social Care
Alternatively, 2/3 years experience in a team leader role with an NVQ Level 3 and working towards a level 5.
Strong understanding of medication administration protocols and best practice.
Excellent organisational skills with the ability to manage multiple changing priorities effectively.
Compassionate approach to resident care
Ability to work collaboratively within a team while also demonstrating initiative when required.
Strong communication skills, both verbal and written, to interact effectively with residents, families, and staff members.
At Milewood, our values aren't just words on a page, they shape everything we do. We value more than just experience, we look for a genuine drive to make a difference. Our values of warmth, respect, accountability, trust, honest, and enterprise guide every decision we make, from how we support individuals to how we lead our teams. If you're the kind of leader who sees the potential in people, brings calm to complexity, and believes that quality care starts with consistency and compassion, then we'd genuinely love to hear from you.
Apply today and take the next step in your leadership journey with us.
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