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Head of nursing-site operations

Stoke-on-Trent
NHS
Head of nursing
Posted: 11 September
Offer description

Overview

As Head of Nursing for Site and Operations at UHNM, you will provide senior nursing leadership and operational oversight of clinical flow across the Trust's hospital sites. You will lead and support the Clinical Site Managers, Senior Clinical Flow, and Non-Clinical Flow teams to ensure the delivery of safe, timely, and effective patient movement. This role is central to maintaining continuous flow throughout the organisation, in alignment with local and national targets.


Job responsibilities

Key Areas/Tasks

* Lead and coordinate the Trusts first line emergency response to fire, major incident, security alerts and serious untoward incidents. Informing and escalating to the Trusts on call management team and working with the Trust Emergency Preparedness, Resilience and Response (EPRR) team.
* Monitor OPEL triggers in accordance with the Trusts escalation policy and enact operational responses across the Trust.
* Ensure accurate bed state reporting for internal and external use.
* Lead continuous hospital flow coordination across Planned and Unplanned Care Groups to optimise capacity.
* Represent the Trust at a System, Regional and National level.
* Participate in Corporate, Care Group and Business Unit meetings and decision making as required.
* Participate in the Trusts Tactical on call rota.
* Brief the Deputy Chief Nurse/Professional Lead for Quality and Operations on professional issues across UHNM sites.
* Ensure confidentiality is maintained at all times, only releasing information obtained during employment to those acting in an official capacity in accordance with the Data Protection Act.
* Act as a role model, maintaining high standards of professional behaviours and own clinical skills.
* Be responsible for ensuring and maintaining high standards of clinical care for patients and providing a safe environment for patients.
* Receive, interpret and communicate highly complex information to large groups of staff with potentially conflicting views, reconciling them where necessary.
* Provide, receive and act on sensitive information relating to highly specialist, complex service/modernisation issues.
* Demonstrate acquisition of additional specialist leadership/management knowledge (equivalent to masters level) including financial, HR and activity management and leadership of clinical services.
* Maintain a sound working knowledge of acute service provision and act in accordance with professional codes of conduct.
* Undertake clinical activity to monitor the quality of care and patient experience across clinical settings.
* Monitor complaints and incidents relating to patient flow/site and operational management with action plans.
* Lead change and embed a culture of continuous quality improvement; ensure statutory and mandatory training is in place for the site and operations workforce.
* Work with senior leadership teams to embed systems delivering high standards of safe care, based on best practice and evidence.
* Identify risks to patient flow and operational management, develop action plans, and alert senior leadership teams as needed.
* Support robust patient safety assurance systems and use Trust electronic systems to analyse information and take action to maintain performance.
* Challenge practice to share best practices Trust-wide and enable evidence-based care.
* Act as an expert resource on patient care in relation to clinical interventions, policies, service development and delivery.
* Cope with interruptions, manage conflicting priorities, and participate in investigations and disciplinary hearings as required.
* Support and monitor performance against local and national Key Performance Indicators; drive continuous improvement.
* Promote multidisciplinary working to smooth patient pathways and optimize timing of care transitions.
* Deal with distressing situations professionally and provide necessary support to staff, patients and visitors.
* Maintain basic IT skills and use Trust dashboards to analyse data and inform decisions.
* Ensure manual handling training is up to date and compliant.
* Support development of the clinical research agenda and improve communication to reduce barriers to change.
* Promote continuous improvement capability within the team and apply Improving Together tools to drive excellence in care aligned to UHNM priorities.


Qualifications and professional development

Personal/Professional Development

* Maintain professional registration (NMC/HCPC) and qualifications; working towards or holding a masters degree in a relevant field.
* Engage in personal development planning, appraisal processes, and ongoing training to enhance leadership competence.
* Demonstrate advanced leadership and management knowledge, including financial, HR, and activity management.
* Minimum of 2 years in a recent senior nursing role in an acute setting.

Essential qualifications and experience

* NMC/HCPC registration
* Degree level qualification
* Evidence of Masters level Study

Knowledge, Skills and Experience

* Experience of managing a diverse team using HR practices
* Ability to work autonomously and be accountable for own actions
* Ability to analyse data and information critically
* Experience of working within site and operations team

Desirable

* Advanced Life Support
* Leadership, Management or teaching qualification
* Experience of delivering quality improvement projects


Other information

These sections include: Disclosure and Barring Service Check; UK Registration; Certificate of Sponsorship; and employer details. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975; a DBS disclosure will be required. Applications from those requiring Skilled Worker sponsorship will be considered. UK registration with current professional status is required. Employer: University Hospitals of North Midlands NHS Trust. Address: Newcastle Road, Stoke-on-Trent, ST46QG. Website: https://www.uhnm.nhs.uk

Notes: This job description is not exhaustive and may change in line with service needs after consultation with the post holder.

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