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Senior customer success manager - (french speaking)

London
MoEngage Inc.
Customer success manager
Posted: 29 January
Offer description

Responsibilities:

1. Onboard closed leads with Integration support
2. Be the point of contact for Accounts and be responsible for the growth of the customer
3. Advise clients on the most effective ways to use the MoEnagage Platform
4. Be a Product Evangelist, consulting the top internet companies on their growth.

Requirement:

5. 3+ years of experience with clients or managed accounts, across Technical, Presales, Technical Account Management
6. Understanding of the Mobile Ecosystem & App Marketing. Previous experience in Success or Support Engineer role for a Saas company is a plus.
7. SaaS and B2B experience is must.
8. Ability to understand customer requirements and see how MoEngage can add value in various way.
9. Take ownership of the relationship post sales and grow the customer
10. Champion the product and be an evangelist
11. Empathy - Needed in any client facing role, also important for working with other teams.
12. Strong written and verbal communication skills in French

At MoEngage, we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate, we create the most value – for our clients, our employees, and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth.Employment at MoEngage is based solely on professional competence, skills, and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender, ethnicity, abilities, age, identity, orientation or expression, marital status (including pregnancy), religion and beliefs, or any other status protected by law.It is our policy to comply with all applicable national, state, and local laws related to non-discrimination and equal opportunity. MoEngage is truly a place where everyone can bring their passions, authentic selves, and talents to work, collaborating to drive progress and solve meaningful challenges.

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