Overview
We are seeking experienced and dynamic Housing Managers to join our team, to help drive and support the implementation of new ways of working across our stock profile of approximately 60,000 homes. We are looking for a dynamic leader to manage a team dedicated to Tenancy Management, Antisocial Behaviour Investigation, and Enforcement. This is a crucial role where you\'ll guide your team through an exciting service redesign, ensuring smooth transitions and effective operations. You will directly and indirectly manage staff in accordance with BCC HR Policies and Procedures, reporting to a Senior Service Manager and being part of a collaborative team committed to excellence.
Responsibilities
* Lead and Inspire: Manage and motivate your team to deliver excellent services.
* Navigate Change: Support your team through the ongoing service redesign.
* Effective Time Management: Juggle conflicting priorities and enquiries with ease.
* Problem Solving: Resolve issues swiftly and efficiently.
* Ensure services meet legal and regulatory responsibilities, achieve key performance indicators, drive continuous improvement, and collaborate across the organisation and externally with partners to achieve our aims and objectives.
Qualifications
* Knowledge of Statutory and Regulatory requirements, relevant to housing management.
* A proven track record of delivering value for money, delivering cost reductions whilst improving service delivery.
* Proven leadership skills that get the best out of colleagues.
* Ability to work flexibly and collaboratively.
* Strong influencing, advocacy and negotiation skills.
* Self-awareness, empathy, respect and integrity.
* Excellent verbal and written communication skills.
* Strong problem-solving and decision-making abilities.
About Birmingham City Council
Birmingham City Council Housing Directorate is a social landlord committed to providing high-quality housing services to our tenants in our neighbourhoods. We are dedicated to improving the lives of our residents through the provision of excellent housing services in our neighbourhoods. City Housing has launched its new Housing Management structure focusing on People, Place and Partnerships to develop even better relationships with our tenants.
Application process
Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. The Personal Statement should be no more than 1500 words.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey is positive and equitable, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way we can support you through your application.
Benefits and culture
Working for Birmingham City Council is more than just a job; it\'s about making life better for the 1 million plus people who live and work in the city. We offer excellent terms and conditions, generous annual leave, a great pension scheme, wellbeing support, annual travel passes and discounts at a number of city centre establishments. The Council is a fantastic place to work, with a challenging yet supportive environment and opportunities for development, including apprenticeships. Five key priorities guide our work: A Prosperous Birmingham, An Inclusive Birmingham, A Safe Birmingham, A Healthy Birmingham, and A Green Birmingham.
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