Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job Description
We're looking for an experienced Product Manager to join our dynamic Fraud team within the Identity & Fraud (ID&F) product management division, reporting to the Fraud Product Director. You'll manage Account Protection products including our worldclass device and behavioural biometric solution.
Identity & Fraud Overview
Identity and fraud services are a crucial part of the UK & Ireland business services, holding a significant market presence. Experian is the largest provider of identity and fraud services in the UK&I market, covering areas such as background checking for employment, identity assurance, fraud prevention, and financial crime compliance. Over the past five years, Experian has prevented £9.5 billion in fraud, demonstrating the effectiveness of their services. Together the team protects consumers and businesses from financial crime while leveraging advanced technology to ensure a seamless and efficient process.
What you'll do
* Manage Fraud products integrated into the customers mobile apps, web pages and systems.
* Use agile project management practices to ensure efficient product development, aligning with Experian's Product Lifecycle Management (PLM) process.
* Identify, evaluate, and prioritise third-party integration opportunities, onboard partners, and oversee the technical integration process. Collaborate with the Legal team to negotiate terms.
* Collaborate with product and sales leadership to drive growth in identity and fraud solutions through integrated partnerships, identifying new business development opportunities.
* Engage with customers to understand their needs, ensuring integrations meet their requirements and capturing additional requirements for continuous improvement.
* Advocate for customers by conveying partner-related feedback to relevant Experian teams, enhancing partner-related processes and services to align with data-sharing partnerships.
How will you make an impact?
* Use your experience with Agile product management to maintain regular customer contact, drive experimentation, and lead with insights that resonate across various market verticals.
* Engage in both technical and commercial discussions, bridging the gap between different stakeholders.
* Utilise your background in identity, fraud, or financial crime compliance solutions to enhance product offerings and ensure regulatory adherence.
* Understand customer fraud mitigation strategies and how to successfully test for effectiveness and find new threats.
* Apply your understanding of product metrics to maximize the effectiveness and efficiency of the solutions, driving continuous improvement and innovation.
Qualifications
* Strong Product Management gained building fraud software solutions
* Experience with integrated API and mobile solutions
* Agile experience
* Behavioural device experience desirable
Additional Information
Benefits package includes:
* Flexible hybrid working
* Great compensation and bonus scheme
* Core benefits include pension, Bupa healthcare, Sharesave scheme and more
* 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Grade: D/EB8
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Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
In Short
* Industry Information Technology and Services
* Founded 1996
* Location UK
* Company size 5000+
Who are Experian?
We are the world’s leading global information services company. During life’s big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.
We have 21,700 people operating across 30 countriesand every day we’re investing in new technologies, talented people, and innovation to help all our clients maximise every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.
Our approach to flexible working
We care about work that works, whether that’s about where you work or adjusting your hours to fit better with your life. Our flexible working practices, including our hybrid working model where you can split your working time between the office and your home, support our belief that this balance brings long-lasting benefits for our business as well as ensuring that our people can balance successful careers with their commitments and interests outside of work. So that you can love where you work, please discuss what works for you with your recruiter during the hiring process.
Accepting you, for you.
We want you to feel accepted for who you are and to feel safe, valued and to help us build a culture of true belonging. Experian is proud to be an equal opportunity employer and we take affirmative action to create a more inclusive and equitable world of work. We are committed to equal employment opportunities regardless of age, disability, gender identity, marital status, race, ethnicity, faith or belief, sexual orientation, socioeconomic background, Veteran status or whether you’re pregnant or on family leave.
Why choose us?
Our colleagues’ health and wellbeing are a top priority for us, that’s why our reward, benefits and wellbeing programmes are designed so you can come to work feeling your very best self. Our benefits focus on health, money, and lifestyle so you can tailor your benefits to your own personal needs. Whether it’s your physical and mental wellness, getting to work or preparing for the next big milestone in your life, we have a range of flexible options to have you covered
Benefits at Experian
* Competitive basic salary
* Annual bonus scheme or commission (depending on role)
* Car allowance (depending on role)
* Retirement savings plan up to a 10% contribution from Experian
* Sharesave planenabling you to purchase Experianshares at a 20% discount with no financial risk involved
* Life Assurance cover of 4x your basic salary
* Critical illness cover
* Free access to Experian products such as Credit Expert and Autocheck
* Renting and mortgage advice
* 24/7 GP Service
* Bupa medical cover
* LifeWorks Employee Assistance Programme -
* Mental Health support
* Desk assessments and eye care vouchers
* Flexible and agile working
* Networks and support across Experian, including the Pride Network, Women in Experian, Ethnic Minorities Network and Faith groups
* Online discounts portal
* Buy or sell up to 8 days of holiday
* Support and advice when caring for elderly relatives
* Support getting to work - annual travel ticket loan, free use of some buses to the office
* 3 volunteering days each year - paid as usual, but swap your day job to give back!
* Bike4Work scheme and gym discounts
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