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Account manager

London
Digital Waffle
Account manager
Posted: 2h ago
Offer description

A creative content and experience agency is hiring an Account Manager / Project Manager to take ownership of day to day delivery across a major enterprise technology client. This is a client-facing role for someone confident managing complex stakeholder groups within large tech organisations, and comfortable operating at pace in a highly trusted, embedded relationship.


The work is heavily experiential rather than presentation-led. Projects span branding, physical design, office activations, floor redesigns, explainer videos and bespoke installations. You will act as a close extension of the client’s internal team, expected to respond quickly, shape solutions confidently, and manage delivery end to end.


Role: Account Manager / Project Manager

Salary: £40,000 to £45,000 + benefits

Location: Hybrid. London office Monday, Wednesday and Thursday preferred. Open to remote for the right profile.


What you will be doing:


* Owning day to day delivery for a large enterprise technology client
* Managing senior stakeholders within complex, global tech environments
* Taking loose enquiries and shaping them into clear scopes, solutions and delivery plans
* Running projects end to end from initial conversations through to final delivery
* Working closely with internal creative and production teams across experiential outputs
* Managing timelines, budgets, documentation and ongoing client communication
* Acting as a trusted partner embedded into the client’s daily workflows
* Supporting commercial discussions including scope definition and statements of work


What you will need:


* At least 2 years experience in a content, creative, marketing or client services role
* Proven experience owning projects end to end, not just supporting delivery
* Strong stakeholder management skills, ideally within large enterprise or big tech clients
* Confidence leading client conversations with clarity and authority
* Experience briefing designers, producers or content teams
* Highly organised, proactive and calm under pressure
* Strong attention to detail across written, visual and experiential work
* Ability to shape solutions in response to evolving client needs
* Understanding of commercial delivery and revenue-driven targets


Nice to have:


* Experience working with enterprise technology brands such as global software or cloud providers
* Agency or consultancy background
* Exposure to B2B marketing or communications
* Experience supporting senior leaders or executive communications
* Interest in how AI or emerging technology supports content delivery
* Experience delivering experiential, physical or in person activations


What’s on offer:


* £40,000 to £45,000 salary plus benefits
* Ownership of a high-profile enterprise technology account
* Creative, varied work beyond standard presentation delivery
* A role built on trust, autonomy and long-term client relationships


If you’re confident managing enterprise stakeholders, enjoy shaping solutions from ambiguity, and want a role combining account ownership with hands-on project delivery, this is a strong next step.

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