3 Month Contract With A Local Authority Job Purpose As the first point of contact for families, professionals, and visitors, the Children’s Centre Receptionist plays a key role in creating a welcoming, safe, and supportive environment. You will provide a friendly and professional front-of-house service, handle a range of administrative duties, and ensure the smooth day-to-day running of reception services at the centre. Key Responsibilities Greet and sign in all visitors, families, and professionals in a warm, friendly, and professional manner. Manage the reception area to ensure it is safe, tidy, and welcoming at all times. Answer and direct telephone calls, taking clear messages and responding to queries appropriately. Provide accurate information about the Centre’s services, activities, and timetable. Assist with general administrative tasks such as photocopying, filing, scanning, and data entry. Maintain and update attendance registers, booking systems, and client contact records. Follow safeguarding procedures, ensuring visitors are properly identified and access is monitored. Work with staff to maintain a safe and secure environment for children and families. Support communication with families through phone calls, letters, texts, or emails. Liaise with internal staff and external agencies as required. Help with preparation for groups and sessions, including setting up spaces and handing out materials. Assist in collecting feedback or evaluations from parents/carers. Requirements Experience in a reception, customer service, or administrative role. Excellent interpersonal and communication skills – both verbal and written. Warm, approachable, and professional manner, particularly when working with families and young children. Strong organisational skills and attention to detail. Ability to use IT systems, including Microsoft Office (Word, Excel, Outlook). Ability to handle sensitive or confidential information appropriately. Flexible, reliable, and able to work as part of a team. Enhanced DBS