Commercial Services Group is one of the leading providers of procurement and support services to education and public sector customers globally. Serving over 15,000 customers, CSG is committed to providing an excellent customer and user experience underpinned by social value and a committed and empowered workforce.
Location: Remote / with travel to Kings Hill, Kent when required
Salary: £26,000 per annum
Contract type: Permanent
Hours: Full time, 37 hours per week
Commercial Services Kent sits within the Procurement and Partnerships portfolio of Commercial Services Group. They have an exciting opportunity for a Supply Chain and Contracts Administrator to join the team, you’ll be at the centre of our supply chain and contract operations, keeping everything running efficiently and compliantly. This role supports a number of our Joint Venture partnerships across the UK including Kent, Hampshire, Luton, Surrey, Dudley, Dorset, Halton and Hackney. It’s a brilliant opportunity to grow your career in a supportive, tech-driven environment where attention to detail and collaboration really make an impact..
Who we are
Connect2Kent is the in-house recruitment partner for Kent County Council (KCC). The team has built a strong, trusted relationship with KCC, allowing them to provide reliable recruitment support across temporary, contract, fixed-term and permanent roles in a variety of disciplines.
Why this role matters
This role keeps the supply chain frameworks and systems running smoothly by ensuring data accuracy, supplier compliance, and efficient communication between teams. It’s vital for maintaining consistency and trust across digital platforms, supporting both operational delivery and contractual integrity. By combining technical know-how with attention to detail, this position helps the wider team work smarter and deliver better outcomes for suppliers and partners.
What you’ll be doing
* Provide administrative and technical support for supply chain frameworks, systems, and compliance tools.
* Respond to internal queries and support requests via the ServiceNow helpdesk platform.
* Use Excel to track key metrics, validate data, and support reporting requirements.
* Draft, review and update internal and external contract documents and agreements.
* Document processes, user guides and FAQs to assist system users.
* Collaborate with cross-functional teams to ensure alignment with supply chain standards.
What we’re looking for
* Some experience in an administrative, customer service or technical support role.
* Familiarity with helpdesk or ticketing systems such as ServiceNow or Zendesk.
* Strong working knowledge of Microsoft Office, particularly Excel.
* Excellent attention to detail and organisational skills.
* Confident using and learning digital systems and electronic portals.
* Good written and verbal communication skills with a collaborative mindset.
* Ability to manage data accurately and maintain consistency across systems.
* Interest in supply chain operations, compliance or process improvement.
What you’ll get in return
* Salary of £26,000 per annum
* 25 days annual leave, plus your birthday off
* Life assurance cover (4x salary)
* Pension scheme with 4% employer contribution
* Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme
* Volunteer days and access to a comprehensive wellbeing programme
* Tailored learning and development support with real opportunities to progress
Why CSG?
Commercial Services Group (CSG) is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue and supporting 16,000 education and public sector customers worldwide. With more than 1,800 employees across the UK, France, Dubai and Bangkok, we are working towards becoming the global leader in education and public sector solutions.
We are expanding rapidly, with annual growth of around 25 percent, supported by a blend of organic development, acquisitions and strategic partnerships. Our 33 trading businesses deliver a wide range of services including education management, IT, HR, legal, energy, procurement and supplies.
CSG is wholly owned by local authorities, and a significant proportion of our profits is reinvested into frontline public services. Over £77 million has already been returned, reflecting our commitment to combining commercial performance with meaningful social impact.
Inclusion & Accessibility
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.
We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.