Overview
frog - Consumer & Shopper Insight Manager at Consultancy.uk. frog is part of Capgemini Invent. Location options: Glasgow, London, Manchester.
What you will be doing
* Grow our Customer Experience Transformation consulting practice by hiring a dynamic Consumer & Shopper Insights Manager.
* Work with clients to generate consumer and shopper insights, translating findings into strategic recommendations.
* Help clients define marketing, category management, product development, and channel strategies.
* Manage and deliver on marketing/sector related projects.
* Support business development efforts, including proposal development, client pitches, and account growth.
* Mentor and develop junior consultants, contributing to a high-performance team culture.
* Stay abreast of industry trends and emerging technologies to inform strategic recommendations.
* Experience across Consumer Products, Retail, Utilities, Financial Services is beneficial.
Qualifications
* Degree educated or equivalent.
* 10+ years’ experience, preferably in an agency/consultancy or industry environment.
* Understanding of consumer behaviour, shopper journeys, and translating insights into growth strategies.
* Hands-on experience in driving digital transformation, including marketing strategies, future-fit marketing operations, and activating content, data & technology to deliver growth.
* Ability to translate business objectives into capabilities and map those capabilities to solutions.
* Proven track record delivering multifaceted Customer & Marketing programmes across Strategy and Operations.
What We Look For
* Strategic Leader – capable of managing high-performing projects and delivering measurable results.
* Pragmatic problem-solver – focuses on practical solutions and reducing complexity.
* Proactive and flexible – hands-on, adaptable to shifting priorities.
* Collaborative team player – builds strong relationships with diverse stakeholders.
* Excellent interpersonal skills – builds trust with colleagues and clients.
* Adaptive and agile – comfortable with dynamic, modern ways of working.
Preferred Extras
* Strong understanding of research methodologies, data interpretation, and insight storytelling.
* Experience with qualitative and quantitative research, advanced analytics, and behavioural data.
Application instructions
frog is a global business with teams worldwide. Please ensure that your application documents (CV, cover letter, portfolio, etc.) are in English. We support inclusion and flexible working arrangements. All UK employees are eligible to request flexible working arrangements. We have wellbeing initiatives and mental health support resources. Capgemini Invent is committed to ethical practices and a positive social impact. London, Manchester or Glasgow are base locations, but assignments may require travel and time away from home. Remuneration includes flexible benefits options and a variable component based on grade and performance.
Job information
Firm: Capgemini Invent
Location: Glasgow, London, Manchester
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