Location: Lincoln
Department: Non- Clinical
Salary: £14.28
Hours: 40
Contract Type: Permanent
Were on the lookout for a Customer Experience Manager to join us at The Pet vet Lincoln. This is a fantastic opportunity to join our friendly, well-established team, dedicated to consistently wowing our customers by delivering exceptional customer service.
What were looking for
We're looking for a customer service superstar who can lead our team of Customer Experience Coordinators in creating a really positive, welcoming, friendly and efficient environment for customers and their pets. Ideally, you'll already have management experience in the service/hospitality industry.
Our Customer Experience team are often our customers first point of contact; the first faces they see when they walk into reception, and the voice down the end of the phone when they ring us. This puts our Customer Experience team in a great position to deliver a fabulous, long-lasting impression!
To truly smash it out of the park in your new role, we'll make sure you receive the very best training. You'll be able to take full advantage of our CPD for veterinary reception teams, provided through the BVRA (British Veterinary Receptionist Association).
We've recently adopted a deskless reception! We're looking for someone who can lead...