Recruitment Ideology & Strategic Processes | Client Solutions Manager
Job Title: Senior Commercial Manager
Location: Newcastle
Salary: £80,000
The Senior Commercial Manager will work with the Concession Director and the operational and functional teams supporting Commercial activity to provide an influential pre and post contract commercial management service. The role's primary geographic focus will be on established and new schemes in the north region, supporting densification of schemes and ensuring contract and regulatory compliance with a requirement to support the wider commercial portfolio as necessary. The role will also manage other stakeholder relationships, including those with client representatives; operational teams; business development teams; finance and other colleagues who provide functional support to the contracts (e.g. legal and billing team). The Senior Commercial Manager will administer new connection and supply agreement based on concession templates, as well as other third party agreements, and require a degree of face to face negotiations with internal and external customers to complete those agreements and support post-contract disputes The ability to interpret contract wording and convey the key messages to colleagues and customers is a key feature. The Senior Commercial Manager should have a collaborative approach and be able to achieve results through achieving consensus within contract terms and in customer relationships.
Responsibilities
* Identifying, monitoring, valuing, and reporting on risks.
* Supporting the management and mitigation of risks at all levels (operational, commercial, technical, etc).
* Taking a key role in the management and negotiation of new contracts and contractual claims/disputes with clients and other third‑parties.
* Management of variations / change control.
* Repository for confidential / commercially sensitive information.
* Managing the compliance with the business governance process.
* Ensuring policies and contract requirements are being complied with.
* Aiding the quality of service by ensuring awareness of contractual responsibilities among colleagues (including contract deliverables, scope of services, etc.).
* Assisting in the search for efficiencies and service optimisation.
* Enforcing commercial compliance (by audit and support against commercial requirements / expectations).
* Dealing with clients directly to identify and resolve variations from the contract deliverables.
* Negotiating, on an equitable basis, internally and externally to ensure that the business is not exposed to unacceptable risks.
* Contract negotiations with clients and other third parties to reach financial close with business development teams, with support from legal team and other colleagues.
Qualifications
* 100% of contracts compliant with legal and regulatory requirements.
* 100% of external KPI reports under contracts submitted on time.
* Number of identified vs. mitigated commercial risks for both new and existing contracts.
* Monthly risk & opportunities reporting.
* Successful resolution rate of contract disputes.
* Amount of revenue safeguarded or generated through contract optimisation.
* Cash collection success rate on escalated accounts.
* Compliance with internal reporting requirements.
Seniority level
Mid-Senior level
Employment type
Full‑time
Job function
Other
Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview.
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