Customer Support Co-ordinator
* Salary £28,000 - £30,000
* Hybrid working (3 days per week in the office)
* Permanent
* ASAP start
* Near Epsom, Surrey (due to location own transport is beneficial)
* Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Workplace Nursery Benefit & Cycle Scheme, discounted onsite gym membership, subsidised Café and Canteen, 25 days holiday + all bank holidays)
Our client, a global automotive company, has an exciting opportunity for someone who is passionate about delivering brilliant customer service, and who would like to work somewhere that offers genuine career progression and advancement opportunities, where people are acknowledged and rewarded for their achievements and hard work.
The ideal candidate would have excellent interpersonal skills and strong attention to detail. It is also crucial that you have a strong work ethic but bring your sense of fun and enjoy contributing within a team.
Key responsibilities:
1. Respond to customer enquiries through multiple channels - these include inbound/outbound telephone communication, email and web chat services.
2. Use your personality and your excellent customer skills to deliver a memorable experience
3. Ensure the information you record in company systems accurately reflects the communications you have with cu...