Job Description
If you’re a Senior Account Manager who enjoys taking full ownership of client relationships, influencing strategy, and leading complex projects from start to finish, this role offers real scope. You’ll work on high-profile healthcare accounts where the work matters, the clients are engaged, and your input genuinely shapes the outcome.
You’ll join a collaborative agency team delivering nationally and internationally significant campaigns. It’s large enough to offer scale and impact, but structured in a way that gives you autonomy, visibility and influence. You won’t just manage delivery. You’ll drive it.
The role
You’ll take strategic and commercial responsibility for a portfolio of key healthcare-related accounts. Acting as the senior day-to-day lead, you’ll guide campaign planning, oversee execution, and ensure delivery is on time, on budget and commercially sound.
You’ll work closely with creatives, digital specialists and junior account team members, setting direction, managing expectations, and maintaining high standards throughout. You’ll also play a key role in identifying growth opportunities within your accounts and strengthening long-term partnerships.
What you’ll be doing
* Leading and developing senior client relationships as a trusted partner
* Managing complex, multi-channel campaigns from concept to delivery
* Driving account growth through proactive opportunity spotting
* Taking ownership of budgets, forecasting and commercial performance
* Briefing and leading internal teams to deliver high-quality outputs
* Mentoring and supporting Account Managers and Account Executives
* Ensuring consistency, compliance and quality across all deliverables
What you’ll bring
* Strong experience in a healthcare, digital or communications agency environment
* Proven ability to manage large or complex accounts with confidence
* Commercial awareness and comfort managing P&L responsibility
* Experience across digital channels including websites, email, social, video and animation
* Excellent organisation and the ability to manage multiple priorities
* Clear, confident communication and presentation skills
* A strategic mindset with the ability to see the bigger picture
Nice to have
* Healthcare or life sciences knowledge
* Experience working in regulated environments
* Marketing or digital qualifications
* Familiarity with approval platforms and compliance processes
What you’ll get
* Hybrid working with a North East HQ as your base
* A supportive, inclusive team culture with strong collaboration
* Clear progression opportunities and regular development reviews
* Access to ongoing training and learning resources
* 25 days holiday plus bank holidays, increasing with service
* Pension, life assurance and healthcare-related benefits
If you’re looking for a Senior Account Manager role where you can influence strategy, strengthen client partnerships, and lead meaningful healthcare campaigns, click apply and let’s have a conversation.