Line Manager Job Title - Plant Manager Hours of Work - 45 (Mon-Fri) Location - South Street, Glasgow Level - Colleague
Values
We expect all our colleagues will live and breathe our Company values;
* Care for People
* Pride
* Promises Delivered
* Trust and Integrity
* Mutual Respect
Key Responsibilities
* Handling inbound/outbound calls and emails about plant and machinery hire
* Processing hire requests, payments and invoices
* Arranging transportation of equipment
* Developing professional relationships with internal and external clients
* Negotiating and converting hire enquiries into orders
* Using sales techniques to maximise cross selling opportunities
* Identifying and interpreting the best solution for the customers requirements
* Solving problems and multi-tasking within a busy office environment
* Managing plant operatives
Qualifications/Skills Required
* Excellent customer service skills
* Ability to effectively communicate both verbally and written
* Strong organisational skills and ability to manage paperwork, records and schedules
* Adaptability
* Comfortable working independently and managing multiple priorities
* Commitment to learn and develop
* Previous experience working within a plant hire company (essential)
* Computer and IT literate, proficiency in Connect is preferred
* Full UK driving licence
Equal Opportunities #J-18808-Ljbffr