Job Title: IT Engineer
Location: Newcastle
Salary: Up to £30,000
Job Description -
We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.
Skill requirements -
* MSP experience or a customer centric environment providing support.
* Excellent verbal and written communication skills
* Active Directory and GPO administration
* Exchange & Intune administration
* Excellent experience with Microsoft technologies
* Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations
* 2 years+ of 1st line technical helpdesk environment
* 2 years + of a 2nd line technical support environment
* Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard
* Backup Solutions - Azure/Veeam
* Virtualisation - Hyper-V, VMware, AVD, RDS
* In-depth Knowledge of O365 suite & MFA
* Able to answer general Networking questions.
What We Offer -
1. Competitive salary and benefits package.
2. Opportunities for professional development and career progression.
3. A supportive and collaborat...