Panel Support Manager
3-Month Contract | Hybrid - 2 days per week in Edinburgh
We are recruiting for an experienced Panel Support Manager to join a public sector organisation on an initial 3-month contract. This role plays a key part in ensuring the effective delivery of panel operations through strong people management, high-quality administration and robust governance.
The role
You will lead and manage a team of Panel Support Coordinators, ensuring panels are fully supported through efficient, compliant and well-organised administrative processes. Working closely with the Operations Management team, you'll support resource planning, panel scheduling and priority decision-making, while driving continuous improvement across administrative systems and standards.
Responsibilities include:
* Leading, managing and developing a team to deliver high-quality panel support
* Supporting panel scheduling, resource planning and priority applications
* Overseeing preparation and follow-up of panel documentation in line with policy and procedures
* Producing and quality-assuring agendas, minutes, records and correspondence
* Managing confidential and sensitive information in line with GDPR and document control requirements
* Supporting complaints, FOI and DSAR requests within statutory timescales
* Contributing to wider organisational projects and service improvements
About you
You will be a confident and proactive people manager with strong administrative leadership experience, ideally within a public sector or regulated environment. You'll be highly organised, calm under pressure and comfortable dealing with sensitive and sometimes distressing information.
Key requirements:
* Minimum 2 years' line management experience, including performance and absence management
* Strong experience designing, managing and improving administrative processes
* Excellent written and verbal communication skills
* Experience handling confidential information, GDPR, FOI and DSARs
* Comfortable working in a hybrid environment and using digital systems effectively
* Resilient, flexible and professional in approach
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.