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Product support coordinator

Parley
Permanent
AVIC Cabin Systems (UK) Limited
Support coordinator
Posted: 14h ago
Offer description

Key Responsibilities * Perform sales order contract reviews to ensure accurate data load * Process sales orders provided via the Customer Relationship Managers * Generate formal sales order acknowledgement forms and send to the customer * Compile quotes to ensure margin budgets are achieved * Understanding of MRP to calculate lead‐times for quotes * File documentation * Any other ad‐hoc duties as requested by Management This is not an exhaustive list of all responsibilities. The successful job holder will be expected to perform varying tasks as required by their line manager & the overall objectives of the organisation. Key Performance Measures To provide administrative support to the Product Support Manager and CRM’s to ensure accurate and timely order administration and delivery of parts. Knowledge, Education & Experience * Excellent communication skills, both verbal and written * Ability to quickly grasp and execute duties with minimal verbal instruction * Ability to work to tight deadlines and manage conflicting priorities Skills and competencies required Good mathematical skills High level of IT literacy to include Excel and MRP systems Problem solving and decision making skills Effective organisational, planning and time management ability Employee Benefits * Employer Pension Contribution * Life Assurance * Simply Health- 24/7 GP Servic...

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