Key Responsibilities:
* Deliver a programme of work that responds to the Governments consumer flex ambitions, managing and co-ordinating successful outcomes across teams, Ofgem and professions.
* Take responsibility for setting and delivering our vision for the policy, system and retail market changes needed to drive a significant increase in consumer-led flex and defining Ofgems role within that. Develop, plan and deliver work outcomes, including clear and transparent work objectives, milestones and success metrics.
* Accountable for agreeing and delivering on budget and resource requirements.
* Encourage and support development of colleagues within teams and create a positive work environment, supporting individuals to do the best that they can and to develop in role.
* Provide strong leadership to create an inclusive culture which values diversity and takes an evidence-based approach to embedding D&I considerations in all decision making and delivery.
Key Outputs and Deliverables
Delivery
* Work with and across existing teams to ensure delivery of existing consumer-led flexibility commitments and assess whether these activities are sufficient to meet CP2030 ambitions and what is needed to fill any gaps.
* Develop and deliver the long-term programme of work, including assessing ongoing resource requirements and governance arrangements for Ofgem to deliver our retail flex ambitions, beyond the flexibility roadmap.
* Deliver specific market and policy interventions that further Ofgems vision for the retail market with regard to flexibility, including ensuring fair prices, consumer protection, and an efficient, low-cost energy transition.
* Work with external stakeholders to deliver targeted interventions in the market where necessary.
* Effectively advise GEMA, Senior Leadership Team, and the Senior Responsible Officer (SRO) on the regulatory and policy decisions and risks which impact upon consumers, stakeholders, and the organisation.
* Portfolio management
o Build a high performing, high morale, set of teams.
o Ensure strong project management tools and practices, including prudent management of the associated budgets.
o Developing organisational capacity to deliver.
o Establish robust governance processes ensuring a balance between strong oversight and ability to respond in an agile fashion.
* Relationship management
o Lead senior engagement with Government, other regulators, and relevant external stakeholders, building strong relationships, and identifying situations in which escalation is necessary.
o Be a visible and accessible representative of Ofgem, providing effective and intelligent input to relevant stakeholders.
Person specification
Essential Criteria
* A strategic and inspirational leader within the Energy Industry - significant and proven senior leadership experience. Comfortable managing a team within a complex policy environment, motivating and inspiring staff to deliver strategic priorities and setting the required direction. (Lead)
* Ability to deliver through others experience of delivering through cross Organisation teams. Driving delivery through critical contributions from several partners to deliver complex Programmes successfully.
* A strong communicator highly credible communication skills, with experience of building strong stakeholder relationships, high emotional intelligence and the ability to engender trusted relationships that achieve buy-in and commitment from senior stakeholders, both internally and externally.
* Understanding of retail market dynamics and different actors in this space Knowledge of policy impact on retail markets dynamics from all areas of contribution
Behaviours
We'll assess you against these behaviours during the selection process:
* Communicating and Influencing
* Delivering at Pace
* Leadership
* Seeing the Big Picture
Benefits
Alongside your salary of 90,000, OFGEM contributes 26,073 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Ofgem can offer you a comprehensive and competitive benefits package which includes; SCS1 holiday entitlement; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 20% attendance in the office but this is kept under review), flexible working hours and family friendly policies. Plus, lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), and upload a CV of no more than 2 pages.
You will then be asked to provide a 1000 word personal statement evidencing how you meet the essential skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential skills and capabilities.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Please refer to Civil Service candidate advice on the acceptable use of Artificial intelligence within the recruitment and selection process - Artificial intelligence and recruitment, Civil Service Careers
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [ https://www.cifas.org.uk/fpn ].
Feedback will only be provided if you attend an interview or assessment.
This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise.
As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
* Name : Jon Townley
* Email : recruitment@ofgem.gov.uk
Recruitment team
* Email : recruitment@ofgem.gov.uk
Further information
If you feel your application has not been treated in accordance with the Civil Service Commission Recruitment Principles and you wish to make a complaint, you should email The Head of Talent Acquisition at: Recruitment@ofgem.gov.uk in the first instance. If you are not satisfied with the response you receive from the department, you can contact the Civil Service Commission. More detailed information can be found on the Civil Service Commission website.
Attachments Deputy Director Retail Flexibility and Consumer Experience Opens in new window (pdf, 675kB) Role Profile- DD Retail Flxibility and consumer experience Opens in new window (pdf, 152kB)