Job Details:
Job Reference: HCC622426
Salary Range: £25,186 - £26,244 pro-rata, per annum (actual salary £13,613 - £14,184 per annum)
Work Location: Fareham Parkway, Fareham (Hybrid Working)
Hours per week: 20
Contract Type: Permanent
Closing Date: 5 November 2025
Applications will be reviewed as soon as they are received, therefore the advert may close early.
The Role:
As an Administration and Support Assistant, you’ll be an integral part of our supportive Reablement Services team. Your primary responsibility will be assisting one of our Reablement Practitioners and their Guide Dog during visits to service users’ homes. When not out on visits, you’ll provide vital administrative support to the Reablement South Business Support Team.
This is a hybrid role working 20 hours per week between Wednesday – Friday. You’ll work a maximum 1 day per week based at our Fareham Parkway office and 2 days working in the community.
What you’ll do:
1. Drive the Reablement Practitioner and their Guide Dog to and from work locations and appointments.
2. Take notes at appointments and assist with locating appointment venues.
3. Handle calls, monitor and respond to emails, and act as the first point of contact for all visitors and staff when supporting the Reablement South Business Support Team.
4. Perform data checking and monitoring activities, using tools such as spreadsheets to keep operations running smoothly.
5. Build and nurture positive working relationships within our team and with our service users.
What we’re looking for:
6. Ability to drive the Reablement Practitioner and their Guide Dog to and from work and appointments.
7. Confident around dogs and able to provide care for their Guide Dog, if required.
8. Good IT skills with MO365 experience (including Word, Outlook and Excel).
9. Strong communication, interpersonal and teamwork skills.
10. Patience, compassion, and empathy in all interactions.
11. Excellent organisation and prioritisation skills.
Take a look at our for more information about the Administration and Support Assistantrole, team and our values. The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application.
Why join us?
12. Make a Difference: Watch our short to find out more about the important work we do in our reablement service.
13. Supportive environment: Work in a friendly and collaborative team who feel proud of the work they do to support people in our community.
14. Professional growth: We invest in your future. With ongoing development opportunities, you’ll have the chance to enhance your skills and advance your career in social care.
15. Employee Support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
16. Competitive Benefits Package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information .
Please be advised the Reablement South Hampshire team’s office base will be moving from Fareham Parkway to Havant Plaza in 2026.
Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.
Applicants can expect to hear from us within two weeks of the advertised closing date.
Other roles you may have experience of may include: Personal Assistant, Receptionist, Administrative Assistant, Administrative Officer, Administrative Support, Administrative Coordinator, Secretary, Administrative Specialist, Business Support, Office Assistant, Personal Assistant, Office Administration, Administrator.
Travel Requirements:
You will be required to travel to various locations within Hampshire it is essential that you have a current drivers’ licence and access to a reliable vehicle on a regular basis.
Values Based Recruitment:
We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack.
Additional Information:
Administration and Support Assistant
Vetting Requirements:
This post is subject to a Criminal Records Check.