Volunteer Counsellor - HAGA
Location: 590 Seven Sisters Road, London, N15 6HR
Working Hours: 3 Hours per week
Contract Type: Volunteer
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
Volunteer Counsellor - We are asking that applicants commit X3 client hours weekly for a min of a 12 month period, flexible working hours available with an option to choose working patterns.
This position is for those who are registered with BACP or working towards.
Located at 590 Seven Sisters Road, London N15 6HR
Haringey Recovery and Treatment Services (HARTS) delivers psychosocial and activity-based interventions for adults in recovery from drug and alcohol use. The service works in partnership with other local services such as drug and alcohol treatment services, family and young people’s services, social services, criminal justice, mental health teams and other community projects.
The Counselling and Psychotherapy Service is a team that provides time bound counselling and psychological therapies to adults in recovery from addictions and work is offered both face to face and remotely.
What will I be doing?
We welcome applications from volunteers wishing to see clients during evenings and Saturdays, as well as normal weekday hours. Sessions will be located across the Borough and can be conducted at the service, as well as at our many partner sites.
Core tasks:
1. Provide once weekly sessions
2. Maintain a minimum caseload of three clients
3. Attend a monthly case management meeting
4. Attend fortnightly internalexternal supervision (external supervision is sourced by the Volunteer/ Student Counsellor)
5. Attend team meetings when required
6. Take part in training relevant to the role
7. Liaise with other professionals involved in clients’ care
8. Clinical recording on the case management system in compliance with the service’s clinical governance and risk management protocol
9. Volunteers will have completed counselling/psychotherapy/psychologist training and professional registration with a relevant governing body such as BPC, UKCP, BACP, BPS, AD (FDAP). To have completed at least 100 clinical hours.
10. If not intending to access the internally provided clinical supervision, to have the means to access external clinical supervision for their clinical work
11. be engaging in personal therapyhave at least one year experience of personal therapy.
12. Ability to work with people who may have offending behaviour, substance use and/or mental health difficulties with sensitivity and respect.
13. Capacity to reflect on their therapeutic work, consider the impact on them of working with challenging and complex clients and ability to discuss this in supervision.
14. To have good communication skills when dealing with staff, volunteers, clients, and other professionals.
15. To be committed, patient and reliable to support the aims of the service.
16. To have adequate IT skills.
What Support Will I Receive?
17. Induction and ongoing training relevant to your role
18. Fortnightly individual or group supervision
19. Monthly individual Case Management meeting
20. Access to our online training platform
21. For Volunteer Counsellors: reasonable travel expenses reimbursed with proof of expenses
Please note this will be ongoing recruitment - we reserve the right to close this role early if the correct calibre of candidates have applied.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:
22. Discounts from various schemes
23. Training and personal development
24. A chance to make a real difference in people’s lives
25. Free induction and role-specific training
26. Support from experienced staff and regular supervision
27. Opportunities to meet new people and develop your confidence
28. Reimbursement for travel and agreed expenses
29. Valuable experience that can support your personal or career development
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team:
How to apply
If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application.
Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.
Closing date:
2026-01-09