Job Title: Operations Transport Manager Location base: Neath Total Reward Package; Basic salary £38,000 - £42,000 Car/Car allowance Pension 4% EE 6% ER Holidays 25 per annum increasing with service Free onsite parking Life assurance Appropriate structured training and development activities Hours of work: Monday to Friday (37.5 hours per week) with one hours unpaid lunch break per day, with a need to be flexible. You will be expected to work either during the am set hours (4am-6am) OR the pm set hours (4pm-6pm) and work the rest of your daily hours before or after these set times. Engagement with the drivers may be required from time to time outside your regular working hours. Role Purpose: As Operations Transport Manager you are accountable for the Safe Service Delivery and cost-effective utilisation of direct labour and equipment in your location. You will empower the Field Operations Team in their location to ensure that Employee and Industrial relations are managed constructively, ensuring that all business objectives are achieved. Key Duties and Responsibilities: Successfully deliver the yearly SHEQ plan and ensure that its progress and effectiveness is robustly managed in their location. Support the Regional Operations Transport Manager to ensure that a positive, strong relationship with all clients is maintained, ensuring customer satisfaction is paramount for all Contracts. Providing support to other locations as and when required. Flexibility is key and travel essential. Maintaining positive Industrial Relations across all contracts and ensuring all location colleagues are engaged and aware of the wider business goals. Constructive engagement with union officers and representatives on a local level is important to ensure operational service delivery and customer satisfaction. Coach, manage and motivate their team in order to reach their full potential. Ensure that all legal and regulatory requirements are met, including but not exclusive to: operators licence, drivers hours/ WTD regulations within the operational line. All incidents to to be investigated effectively, with the Incident Control rota to be covered as required Maintain an awareness of long term customer forecasts and ensure that sufficient resources (assets and people) are in place in order to be able to meet customer requirements. Give full consideration to all criteria contained in the Company Disciplinary/Absence Framework. Where necessary, undertake formal disciplinary, grievance and absence management proceedings in line with Company Policy and in a timely fashion. Skills and Experience: Essential: Hold a full UK driving license. Have excellent people management skills. Have the proven ability to maintain high standards of decision making in a fast-paced changeable environment. Have an understanding of Drivers Hours Regulations. Understanding of O Licence process and regulations Have experience working in the transport industry. Desirable: Be CPC qualified or hold other transport industry qualifications. Be emergency response trained. Have experience working in a unionised environment.