The role15hrs per week – Monday 7.5hours (08:00 to 16:00 - 30mins lunch)Tuesday 7.5hrs (08:00 to 16:00 - 30mins lunch)This is an office-based role at Darby House, Telford, performing a range of support and administrative duties within Telford & Wrekin Council's Print & Postal Service.Working in a varied and busy environment you will primarily be responsible for the sorting and distribution of incoming mail, collecting and processing of internal mail and franking of external mail, ready for collection by external mail services.Full training and ongoing coaching/mentoring will be given.Key RequirementsAcuracy in sorting and distributing large volumes of internal and external mail within deadlines is essential. The job requires good communication skills and involves general office administration work e.g. scanning, filling, photocopying and letter packing.This job requires you to thrive in a fast-paced and dynamic environment. You will be working under tight deadlines and juggling multiple tasks at once. The ability to prioritise and stay organised is essential to keeping up with demands of the role.If you think you are a good all-rounder then this role could be for you.Skills and ExperienceWe are looking for someone with:An organised & methodical approach to work to achieve targets.An ability to deal with internal and external partners in a professional, courteous and unbiased manner.A working knowledge of computer-based software. I.e. MS Word & MS ExcelAbility to work unsupervised within defined guidelines.Excellent communication skills.You should possess literacy and numeracy skills at a standard equivalent to GCSE (Grades A-C) or an appropriate NVQ Level 1a pro-active approach to all areas of work with a keen eye for accuracy.Previous experience is not essential.As a Council employee you will be expected to demonstrate the Councils Core Behaviours, and fully abide by the Health and Safety Policy and the Council's policies for Data Protection and Information Security.About usTelford & Wrekin Council is a well-regarded and multi-award winning council.We offer our staff a wide range of benefits including:Flexible working hoursEmployee discounts and salary sacrifice schemesAnnual pay increments within the gradeLocal Government Pension Scheme (a defined benefit scheme with very substantial employer contributions)Potential support with further study costsPayment of professional fees relevant to the postAnnual leave entitlement of 24 days with 0-5 years service, 29 days after 5 years, 32 days after 10 years, plus one additional concessionary day in addition to bank holidays (any previous local government employment counts towards service for annual leave purposes).Options to purchase up to 4 weeks additional leave.Free parkingClosing date for applications is Monday 29th June 2026It is anticipated that interviews will be held during the week commencing 20th July 2026.If you are interested in this post and require more details after reading the job description or just to chat through the role and what's involved, please contactAmiee GeorgeSystem Support & Print Team LeaderAmiee.George@telford.gov.uk01952 383910OrDavid SiviterRevenues Billing & Support Group ManagerDavid.Siviter@telford.gov.ukTelephone: 01952 383847Please click on the links below to view the job description and person specification. A CV template is available if you do not already have a CV.We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.What we offer:We offercompetitive salariesand a fantastic leave package — starting at24 days, rising to32 dayswith service, plus8 bank holidaysand anextra concessionary dayto enjoy.Flexible working & career progressionLocal Government Pension SchemeStaff discounts & salary sacrifice perksFree parking & confidential wellbeing supportHybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments.Find out further information about working at Telford & Wrekin Council including our full list of benefits.Please note: We do not hold a sponsorship licence for visas.