Location: Bristol, England, United Kingdom
Posted 3 weeks ago
Base pay range
£40,000 - £50,000 DOE (up to £10,000 - £12,500 OTE)
Responsibilities
Leadership
* Manage, coach, motivate, and mentor a team of two to achieve and exceed performance targets
* Build, develop, and retain a high‑performing team in a fast‑paced, scale‑up environment
* Recruit and retain new team members to support company growth
* Monitor calls and emails to improve quality, minimise errors, and track team performance
Sales Operations & Performance
* Manage sales forecasting, pipeline review, KPI monitoring, and performance reporting
* Ensure HubSpot is used effectively to track leads, activity and performance; oversee data quality and reporting
* Analyse sales metrics and conversion to identify trends, opportunities and areas for improvement
* Design and optimise sales processes, contact flows, scripts and messaging for different client segments to drive consistency and scalability across the team
Business Development & Partnerships
* Identify, approach and secure new partnership opportunities to support business growth
* Oversee the onboarding and relationship management of referral partners
* Collaborate with marketing and other teams to align campaigns, lead generation and partnership activity
Champion the Eden Experience & Sales Excellence
* Lead by example by providing consultative, client‑focused sales interactions with prospective clients, answering questions and driving quote conversions
* Handle and resolve complex client enquiries and ensure a high level of service throughout the sales journey
* Use client feedback to enhance sales procedures, policies and standards
* Deliver individual and team KPIs that provide excellent client service and satisfaction
Strategic Direction & Continuous Improvement
* Work closely with the Head of Sales & Marketing to refine and execute sales strategies that drive growth and profitability
* Support wider business objectives through collaboration and continuous process improvement
Requirements
* Proven B2C and B2B sales management experience within financial, legal, property, utilities or other scale‑up environments
* Demonstrable experience building and leading high‑performing teams
* Strong understanding of HubSpot, sales analytics and reporting
* Experience managing sales pipeline and delivering accurate forecasting
* Confident in objection handling and creating messaging for different client segments
* Strong analytical skills and an affinity for data driven decision making
* Warm, personable communication and interpersonal skills
* Thrives in a target‑driven, fast‑paced environment
Benefits
* 28 days annual leave (plus bank holidays on top)
* Option to buy and sell a further 5 days of leave
* Private medical insurance
* Group life assurance
* Health cash plan
* Wellbeing fund to contribute toward promoting mental and physical wellbeing
* Great office environment with free parking, free breakfast, coffee and soft drink
* Significant investment in learning and development
Seniority level
Entry level
Employment type
Full‑time
Job function
Legal Services
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