Teamwork makes the stream work.Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The Partner Management team's mission is to guide our content partners to imagine, develop, and publish best in class video apps and experiences. As the
primary
point of contact for platform, product, and technical topics, we partner closely with content publishers
/streaming services,
third-
party developers, and cross-functional teams within Roku, including Content
Distribution
, Partner Growth,
Partner Initiatives,
Payments, Advertising,
Product
,
and Engineering. In addition to
facilitating
onboarding and
managing app
launches across the world, we help partners build
intuitive experiences
that delight customers while ensuring compliance
to
Roku's platform and business requirements.
About the role
The Sr. Partner Manager will serve as a liaison between content partners and Roku. This unique, external-facing role requires strong technical and product skills in addition to excellent communication and stakeholder management skills.
Through content partnerships and programs, Roku works with video content producers to develop their online video business by combining their content creation and management
expertise
with the audience, monetization, and analytics strength of Roku's platform.
Based in London, UK, up to 40% travel may be required.
What you will be doing
* Establish and
maintain
post-deal relationships to manage day-to-day technical operations of your own portfolio of streaming platform partners and vendors.
- Effectively oversee partner app launches and operations on Roku, ensuring seamless success through every phase of the app lifecycle- from
participating
in contract strategy meetings, onboarding, and certification to launch, post-launch operations, and ongoing strategic product roadmap management.
- Collaborate with external partners (across Product, Engineering, Commerce, Release Management) and internal cross-functional teams (Content Distribution, Partner Engineering, Developer Relations, Product, and Partner Marketing) to lead technical engagements, oversee partner app onboarding, and support integration of new platform initiatives/features.
- I
dentify
new features
,
requirements
and
competitive gaps
to provide implementation recommendations to internal business, product, and technology teams
to align with business
objectives
.
- Develop
expertise
in Roku products to address partner inquiries and engage internal product and technology experts
for
detailed
technical challenges and blocking issues with partners.
- Proactively
identify
and mitigate technical risks,
facilitating
resolution both internally and with partners, becoming a steward for Roku's platform requirements.
- Foster a collaborative team environment and continuously
maintain
fluency with overarching
account needs and business priorities while delivering an exceptional partner experience - be a champion for Roku in the market.
- Take responsibility for driving go-to-market business initiatives to support regional growth across Europe, UK, and Pacifics, evangelizing the Roku platform and
guide partners to follow Roku's business and technology roadmaps.
- Cultivate relationships with third-party developer partners to enable low-cost entry into new territories, as well as bolster the momentum in building a developer community
We're excited if you have
* 8+ years of relevant partner/customer relationship management and technical program or account or product management experience
-
Demonstrated
track record
of successfully leading highly visible partner or customer facing projects to achieve business outcomes. Proven ability to forge and
optimize
relationships with partners and colleagues. Experience driving schedules,
roadmaps
and deliverables with partners/customers.
- Strong technical ability with a good understanding of Roku and OTT-related technologies –
Experience with entertainment delivery solutions, online content providers, service operators, video streaming file formats, DRM, and digital ad insertion while staying up to date with industry trends and developments. Having hands-on experience with tools like JIRA, Looker, Zendesk, and Salesforce would be crucial.
- Consumer Products –
Strong understanding of the development and manufacturing lifecycles of consumer products, and software development. Ability to develop high-level feature guides, gather requirements, and build business cases for new
features
a plus.
- Leadership
- You are also a charismatic leader that has proven relationship management success and
a track record
of successfully managing programs and executing initiatives.
- Bachelor's degree
qualification in Engineering, Business or related discipline
required
.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit
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