Job summary
Community Team Support Worker
Band 2- Full Time - 37.5 hours The post holder will work as part of the District Nursing Service, carrying out tasks which supportday to day service delivery. Tasks will include answering the phone, taking messages, datainputting, ordering and stock level management and general office organisation. There will beoccasions when you would be required to support nursing staff to deliver specific aspects of theservice, e.g. accompany a Nurse on an initial patient home visit.
Main duties of the job
- Answer the telephone, take messages and deal with enquiries on behalf of the team. It may be necessary to take appropriate action e.g either pass on the information to a specific staff member, return the call or make a note in the message book.
- Input data onto spreadsheets
- Ordering equipment, requesting collections and maintaining stock levels
- To ensure that equipment is fit for purpose and to report any defects to qualified staff.
- To accompany a team member during domiciliary visit
- To attend departmental staff meetings and mandatory training sessions.
- Ensure safety of self, colleagues and patients.
- To take part in the appraisal process as an attendee.
- Comply with the requirements of the Data Protection Act, Access to Health Records Act and legislation in relation to confidential data
Adhere to Trust Policies and procedures such as the Infection Control Procedure.
About us
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate: Compassion Accountability Respect Excellence
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Job description
Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experienceand knowledgerequired. These documents are attached on the page and can be downloaded.
The person specification below is not the full personspecification, butoutlines the criteria against which your application form will be assessed.
Job description Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experienceand knowledgerequired. These documents are attached on the page and can be downloaded.
The person specification below is not the full personspecification, butoutlines the criteria against which your application form will be assessed.
Person Specification
Education/Qualifications
Essential
GCSE or equivalent English and maths Desirable
NVQ level 3 or equivalent in an appropriate subject Knowledge
Essential
Competent in the use of Microsoft office Desirable
Competent in the use of EMIS Experience
Essential
Previously worked successfully in an office setting Previously worked successfully using IT Desirable
Previously worked within a healthcare setting and has care certificate Skills & Abilities
Essential
Ability to manage own caseload and prioritise work. Ability to communicate effectively with other team members, clients, carers and professionals Ability to empathise
Person Specification Education/Qualifications
Essential
GCSE or equivalent English and maths Desirable
NVQ level 3 or equivalent in an appropriate subject Knowledge
Essential
Competent in the use of Microsoft office Desirable
Competent in the use of EMIS Experience
Essential
Previously worked successfully in an office setting Previously worked successfully using IT Desirable
Previously worked within a healthcare setting and has care certificate Skills & Abilities
Essential
Ability to manage own caseload and prioritise work. Ability to communicate effectively with other team members, clients, carers and professionals Ability to empathise
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Additional information Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Employer details
Employer name
Tameside and Glossop Integrated Care NHS Foundation Trust Address
Tameside Hospital
Fountain Street
Ashton - under - Lyne
OL6 9RW
Employer's website