Position: Technical Assistant (Highways & Neighbourhood Services) Type: Temporary Location: Scunthorpe, DN15 9 Pay Rate: £13.26 per hour Start Date: Monday, 22 September 2025 End Date: Friday, 19 December 2025 Hours: 37 per week, Monday to Friday, 08:30–17:00 Role Purpose To provide technical administration support across frontline functions within Highways & Neighbourhood Services. The role involves delivering excellent customer service, maintaining accurate records, processing financial transactions, and supporting operational teams. Key Responsibilities Provide first-point contact for customer enquiries (phone, email, face to face). Manage and monitor highways & street lighting email accounts. Maintain accurate records using the CONFIRM system. Produce and interrogate reports for management. Provide administrative support including word processing, spreadsheets, filing, and archiving. Process invoices, financial transactions, and rechargeable accounts. Co-ordinate office supplies, notice information, and postal systems. Handle incoming cash/cheque payments (approx. £2,000 per week). Produce and manipulate data for reporting and research. Essential Skills & Experience Experience of dealing with the public via telephone and in writing. Previous administration experience in an office environment. Strong customer service and diplomacy skills. Proficiency with MS Office (Word, Excel, dat...