Import Manager Salary: Up to £55,000 Location: Christchurch Hours: Monday-Friday
Are you an experienced import professional ready to take ownership of a high-performing multimodal operation? We're recruiting for an Import Manager to lead a busy, customer-focused department within a well-established freight forwarder. With a strong emphasis on ocean freight, this role is ideal for someone with proven senior-level experience - whether you're an Import Manager, Operations Manager, or Branch Manager looking for your next challenge.
What You'll Be Doing
In this leadership role, you will oversee the full import cycle across sea, air, and road, ensuring shipments move smoothly from origin to final delivery. You'll manage day-to-day operations, support a skilled team, and act as the main point of contact for key accounts.
Your responsibilities will include:
1. Managing all aspects of the import process, with a strong focus on LCL/FCL ocean freight.
2. Overseeing customs clearance, documentation, scheduling, and domestic transport arrangements.
3. Optimising workflow
4. Providing exceptional service to customers, offering solutions, updates, and guidance on best practices and routing options.
5. Approve freight invoices, verify charges, track job profitability. Ensure correct billing to customers and update cost sheets.
6. Ensuring full complianc...