Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with — passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Key Responsibilities
* Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
* Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
* Reducing wastage by following product due diligence and markdowns to those reaching their sell-by dates.
* Working with the wider shop team to support when needed, including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
* Maintaining a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you'll need
* Effective communication skills to work well as part of a team and with customers.
Desirable skills/experience you may have
* Experience in a customer-facing role is welcomed.
* Up-to-date knowledge and strong interest in food and drink trends.
* Flexible approach to support the whole branch.
Part-time vacancy (up to 27.75 hours per week) across seven days, including weekends, with hours from 21:30 to 07:30.
The partnership
We’re the largest employee-owned business in the UK, home to our cherished brands John Lewis and Waitrose. We’re not just employees — we’re Partners, driven by our purpose to build a happier world. There’s never been a more exciting time to join us.
We focus on being brilliant at retail, continuing to innovate, adapt, and diversify. We are committed to price, quality, and service excellence in John Lewis and passionate food service in Waitrose.
As Partners, we share ownership and responsibility for our success, contributing our voices and working together through all circumstances, always treating everyone with kindness and respect.
We aim to create an environment where everyone can be themselves and thrive, growing both individually and collectively.
Important points to note
* Some roles may require pre-employment vetting, including DBS checks for successful candidates. You’ll be informed during recruitment and encouraged to complete necessary documents promptly.
* Vacancies may close early if high application numbers are received.
* We support flexible working arrangements, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss this with the hiring manager during your interview.
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