Job Ref: FOC1893
Branch: Doubletree by Hilton Bristol City Centre
Location: Doubletree by Hilton Bristol City Centre, Bristol
Salary/Benefits: £12.21 per hour. Free meal on shift. Free gym on site.
Contract type: Fixed Term
Hours: Part Time
Shift pattern: Predominantly late shifts 17:00 - 01:00, with some lunch time shifts.
Hours per week: 0
Posted date: 24/09/2025
Closing date: 26/10/2025
Who are we
As part of the Hilton Worldwide brand we want to be the first choice for guests and team members alike. By joining the Hilton brand you will gain unparalleled access to an array of rich experiences, knowledge and opportunities that will prove valuable to your personal and professional growth. The DoubleTree by Hilton Bristol City Centre is one of the leading 4* city centre hotels 206 bedrooms and 12 conference rooms.
This role is a fixed-term contract between 20th November 2025 until 31st January 2026. After this date there is potential for a permanent 0 hour role to be offered, depending on business need and your performance.
Role Responsibilities
Food and Beverage is what adds flavour and flair to a stay Guests love to enjoy their favourite drink whether it's with friends, family, colleagues or just on their own. To deliver a great experience a Bartender will prepare beverages and/or serve food in a timely manner, helping guests to have memorable experiences whenever and wherever they drink.
* Greet guests pleasantly as they approach the bar; promote house drinks and use up-selling skills to increase revenues.
* Ensure you are providing a top tier customer service experience that stands out from our competitors.
* Prepare beverages requested by guests using established pouring standards and drink recipes to provide a consistent product to the guests and to control costs.
* Coordinate food service with Restaurant(s) for bar/lounge guests if applicable.
* Monitor guest behaviour and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
* Follow established hotel safety protocols and procedures at all times. Immediately report any safety/service incidents to the Supervisor or Manager on duty.
* Take action to solve guest problems/complaints using appropriate service recovery guidelines.
* Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies.
* Perform pre and post-shift work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.)
* Check all necessary supplies in line with hotel procedures and manage liquor inventory.
* Ensure that all liquor is properly secured before, during, and at close of shift.
Key Requirements
* Experience in Food Beverage service beneficial but not essential
* Hands-on approach with a can-do work style
* Commitment to delivering exceptional guest service with a passion for the hospitality industry
* Ability to find creative solutions taking ownership for duties and tasks assigned
* Personal integrity, with the ability to work in an environment that demands excellence
* Strong communication skills
We're in the center of Bristol, close to motorways and a five-minute walk from Temple Meads rail station. The shops at Cabot Circus, the Bristol Aquarium, and Bristol Hippodrome are all within a mile. Housed in a 17th-century glass kiln, Kiln restaurant serves modern British meals for breakfast and dinner. Our free fitness center is open all day.