We are seeking a dedicated and compassionate experienced Care Coordinator to join our team. We have an exciting opportunity for someone who is kind, compassionate, and caring to join our home care team. At Bluebird Care we offer some amazing benefits, including: 28 days paid holiday, An excellent salary starting from £23,000, Paid training, A complimentary company laptop and mobile phone, FREE uniform and PPE, Gifts and rewards for special occasions and milestones, Opportunities to further your career if you wish, with our full support, Online and Highstreet discounts, A generous refer a friend scheme, To work for a company that always puts it's staff first, To work for the Employer of the Year 2021 and 2022! Our ideal candidate has: Experience in care A good understanding of IT ( required ) Full UK driving licence (required) Good organisational skills Good communication skills Good time management skills Level 3 NVQ or willing to work towards Your key responsibilities will include: To ensure that Care Experts are appropriately rostered and allocated to customers so that care is delivered on time, safely and in line with customers wishes (as agreed in their care and support plan), and aligns with the agreed availability of our Care Experts. To strive to achieve optimised scheduling that meets the needs of both customers and carers. To distribute staff rotas weekly, To make sure there is sufficient cover to deliver care and support on time. To accept, allocate and process new referrals for care and support promptly. To talk to customers and their chosen representatives about their care and support taking account of different communication needs and levels of understanding. To ensure that payroll is completed correctly and on time. To assist with on call duties as and when required (one weekend in 3). Overall, we're looking for someone who we can trust to always put the needs of our customers first and put a smile on their faces and someone who will lead our team in a positive and supportive way. If you think you could be this person, we would love to hear from you!