IT Support Analyst (All Levels) - MSP Environment - Leamington Spa £35,000 £50,000 depending on experience | Full-time | On-site Were working with a well-established MSP and IT consultancy with over 20 years experience supporting businesses across Warwickshire and beyond. Known for their people-first approach and strong client relationships, they deliver a full range of IT services from day-to-day support to strategic cloud and infrastructure solutions. Due to continued growth, theyre now hiring IT Support Analysts to join their energetic, collaborative team based in Leamington Spa. This is a full-time, on-site role and with their brand-new, modern (and frankly phenomenal) offices, youll forget hybrid and remote working ever existed. Its a hands-on environment, ideal for someone who thrives on solving real problems in real time, values teamwork, and enjoys seeing the tangible results of their work. Essential Requirements: Full UK driving licence and access to a car Comfortable with being on-site full-time Based locally to Leamington Spa Proven experience in an MSP (Managed Service Provider) environment Key Responsibilities: Provide 1st and 2nd line support to a wide-ranging client base Diagnose and resolve hardware, software, and network issues Support and configure VoIP systems, mobile devices, and user accounts Maintain and set up IT hardware (laptops, desktops, printers, routers, firewalls) Assist with onboarding and infrastructure projects Travel to local client sites when required Key Skills & Experience: Strong knowledge of Windows Server, Active Directory, and Group Policy Experience supporting Microsoft 365, SharePoint, and Azure Solid understanding of VPNs, networking, and cybersecurity best practices Familiarity with ConnectWise (Automate and/or manage) is a bonus Excellent troubleshooting and communication skills Confident in client-facing settings Why Apply? This is a fantastic opportunity to join a growing, values-led business where your voice is heard and your contribution matters. Youll be part of a team that takes pride in what they do and backs each other to deliver great service, every time. If this sounds like your next step, wed love to hear from you.