ProductionSystems Support
HR, IT& General Operations - Taiko Acton
Contract: FullTime
Salary: £28,000 -£38,000
Contracted Hours:40
Established in 1997 as the firstmanufacturer of sushi for the UK supermarket industry, Taiko hasevolved into the most innovative manufacturer of Sushi, Food To Go,Prepared Meals and Snacking products in the UK, supplying Waitrose,Tesco and Sainsbury’s to name a few. Over the past 25 years Taikohas launched more first to market Sushi and Food to Go productsthan any other sushi manufacturer in the UK.
Thepurpose of the role is to provide technical and operationalsupport, monitor and optimise Taiko Business systems. As a memberof the team, you will provide support across Taiko’s operationalenvironments by responding to and attempting to resolve applicationand hardware alerts in a timely and efficient manner.
KeyResponsibilities:
* Document Businesssystems procedures and configurations to ensure knowledge sharingwithin team.
* Investigate and document findingsfrom root cause analysis.
* Provide technical andoperational support to users.
* Collaborate withteams to ensure smooth running of businesssystems.
* Assist in the setup, configuration andmaintenance of the businesssystems.
Requirements:
* •Food production environment exposure.
* •Experience in using O365 tools.
* • Excellentcommunication and customer service skills.
We're proud tooffer:
* Opportunity togrow your career alongside with us with available apprenticeprogram
* Brilliantsupport services designed to enhance your physical,mental and financial wellbeing.
* Annualdiscretionary bonus subject to business and overallperformance
* Discretionary LifeAssurance
* Discretionary IncomeProtection
* Group PersonalPension
* Private Medical CashPlan
* Bespoke reward platform including accessto retail, cinema & gymdiscounts.
* 50% offyour food every time you dine with us for you and 3friends.
* Contribute towards ouraward-winning sustainabilityinitiatives that delivers progress against 9 UNsustainability goals. We're committed to responsibly sourcing andall our seafood, therefore we only use source sustainable fish. Allour packaging is recyclable and 80% of our packaging is alreadymade from recycledplastic.
* Annual Awardsceremony celebrating our success and offeringwinning Managers free trips to Japan.
Aboutus:
Come roll withus and be part of somethingbig. Celebrate global successacross:
* Over 1500 retail kiosksglobally (YO!, Panku, Mai Taiko Snowfox &Bento)
* Our Taiko manufacturing and distributioncentre
* 63 YO!restaurants
* 50 major retailpartners
* 3700 locations globally From Hawaii toAberdeen
Our Values
* Own it,Care About it, Make it Exceptional, WinTogether
Readyto Roll?
Come roll with us andplay a key role by bringing people together to celebrate betterfood for everyone the Japanese way...