Job Information
Job Information
Northumberland County Council Staff Bank – Community Hub Assistant
Position: Community Hub Assistant
Location: Across various Northumberland Community Hubs
Pay: £13.26 per hour
About the Role:
Northumberland County Council's Staff Bank is looking for skilled and flexible individuals to join our pool of Community Hub Assistants. These are temporary, ad-hoc roles, ideal for those who want to work flexibly or seek long-term assignments within the Council. Assignments may range from covering staff shortages due to sickness to longer-term placements (up to 12 months) based on the needs of our Community Hubs.
As a Community Hub Assistant, you'll help create a welcoming, user focused environment at our Hubs and beyond. Your daily tasks may include:
* Serving food and drinks in our café and bar
* Assisting with bookings and maintaining a friendly environment for all hub users
* Carrying out light cleaning and safety tasks to keep the hub in great shape
* Supporting the setup of rooms for events and assisting with community sessions
* Opening and closing the Hub as required
* Providing basic digital and device support to visitors
We run a range of events on evenings and weekends across our Hubs. These shifts may involve:
* Room setups
* Serving in the café and bar
* General hub duties
* Opening and closing the Hub
* Supporting our Café Managers and Hub Coordinators
What We're Looking For:
We need people who are community-oriented, approachable, and ready to lend a hand wherever needed. If you have:
* A good general education, numeracy, and literacy skills
* Awareness of health and safety practices
* Basic food hygiene knowledge or certification (desirable but not essential)
* Bar and hospitality experience, including handling food and drinks (desirable but not essential)
Benefits of joining NCC's Staff Bank include:
* Flexible contract – work and earn alongside your current commitments
* Career opportunities - Build and increase your employability and professional network with the opportunity to gain fixed term and permanent contracts.
* Try different roles within the organisation to find your fit.
* Develop new skills and enhance current expertise to help supplement your career.
Northumberland County Council's Staff Bank provides a pool of highly skilled temporary workers who are looking for a long-term placement, or who want to work flexibly within the council. If a team needs support due to sickness, common staff shortages, or general vacancies, they call upon registered bank members to fill available assignments. These can be filled via a long-term assignment for up to 12 months or on an ad hoc basis.
Benefits of joining NCC's Staff Bank include:
* Flexible contract – work and earn alongside your current commitments
* Career opportunities - Build and increase your employability and professional network with the opportunity to gain fixed term and permanent contracts.
* Try different roles within the organisation to find your fit.
* Develop new skills and enhance current expertise to help supplement your career.
Where we receive a high volume of applications for a post, we may bring the closing date forward. You are therefore advised to submit your completed application as early as possible to avoid disappointment.
The Staff Bank is managed by the Temporary Staffing Team, who you can contact via You will be subject to Northumberland County Council's pre-employment checking process which includes a minimum of 2 references covering the past 3 years, health clearance and proof of right to work in the UK and depending on the assignment you may be required to undertake a DBS check.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email or ring with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here
Alternative application format:
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