Job Title: Area Manager
Location: Chorley (with travel to multiple services across the North West)
Contract Type: Permanent
Hours: 40 hours per week
Salary: upto £64,000
Performance Bonus: Up to £6000 per annum based on KPIs.
Please note we are not offering sponsorship, nor can we offer transfer of sponsorship.
About the Role
We are seeking a highly skilled and dynamic Area Manager to lead and oversee a portfolio of Residential and Supported Living services for adults with learning disabilities, autism, and complex needs.
This role is perfect for someone with a strong operational background who thrives on driving excellence, embedding a positive culture, and ensuring compliance with CQC standards across multiple services. You will provide strategic leadership, business insight, and hands-on operational management to support Registered Managers and deliver outstanding outcomes for the people we support.
Our Mission
We are committed to delivering high-quality, community-based Residential and Supported Living services for adults with learning disabilities, autism, and/or mental health needs.
Our aim is simple: to support people to live fulfilling lives, reach their full potential, and improve their health and wellbeing.
Our Values
Integrity – We do the right thing, even when no one is watching.
Accountability – We take ownership of our actions and outcomes.
Respect – We celebrate individuality and diversity.
Passion – We love what we do and let it shine through.
Nurture – We believe in growth, for the people we support and for each other.
What You'll Be Doing
In this role, you will:
· Lead and oversee multiple services, ensuring alignment with organisational strategy, vision, and values.
· Maintain CQC compliance and inspection readiness, supporting managers with audits, action plans, and governance reviews.
· Drive service improvement by analysing KPIs, incident data, and trends to deliver person-centred, outcome-focused care.
· Manage budgets and resources, ensuring financial efficiency while maintaining high-quality services.
· Develop and grow services by building relationships with commissioners, ICBs, and local authorities, and contributing to bids and tenders.
· Oversee safe transitions for new individuals, ensuring assessments, support plans, and risk management are in place.
· Line manage and coach Registered Managers, leading recruitment, retention, training, and HR escalations.
· Provide crisis leadership, participating in the on-call rota and managing escalations during emergencies.
· Engage stakeholders, acting as a key point of contact for commissioners, safeguarding boards, families, and regulators.
· Promote safeguarding and risk management, investigating incidents and ensuring a strong culture of safety and accountability.
What We're Looking For
Essential Experience
* Proven experience managing multiple health and social care services.
* Strong track record of achieving "Good" or "Outstanding" CQC ratings.
* Skilled in auditing, KPI monitoring, and turnaround of underperforming services.
* Demonstrated ability to lead, coach, and develop Registered Managers and teams.
Qualifications
* Level 5 Diploma in Leadership & Management for Adult Care (or equivalent).
* Strong business and financial acumen, with experience in budgets and growth strategies.
* Full UK driving licence (essential).
Personal Attributes
* Passionate about high-quality, person-centred care.
* Resilient, adaptable, and solutions-focused.
* Organised, with excellent time management skills.
* Values-driven, with integrity and commitment to safeguarding.
* Inspirational leader and role model.
Desirable Skills
* Tendering, bid writing, or contract negotiation experience.
* Knowledge of local commissioning priorities and market trends.
Benefits
* Company pension scheme
* Private medical insurance
* Electric car scheme
* Death in service benefit
* Employee Assistance Programme (EAP)
* Blue Light Card eligibility
Schedule:
* Monday to Friday (8-hour shifts)
* On-call participation
Location Requirement:
Must be able to reliably commute to Chorley and travel across services.
Job Types: Full-time, Permanent
Job Types: Full-time, Permanent
Pay: Up to £70,000.00 per year
Ability to commute/relocate:
* Euxton PR7: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Do you have experience working with adults with complex LD and Autism?
Licence/Certification:
* UK Driving Licence (required)
Work Location: In person