Team: Disrepair & DMC We are looking for a proactive and organised Repairs Administrator to join our Repairs & Maintenance team within Housing Services. This is a great opportunity for someone with strong administrative skills who enjoys working in a fastpaced, customerfocused environment. About the Role As a key part of the service, you will provide essential administrative support to ensure the smooth running of our housing repairs operations. Your work will help deliver an excellent experience for tenants, contractors, and colleagues across the organisation. What You’ll Do Manage and process enquiries via generic inboxes and telephone. Update housing management systems with notes, actions, and contractor updates. Organise appointments for Surveyors and liaise with tenants. Maintain accurate electronic filing systems and databases. Collate and prepare data for disrepairs, complaints, MP and Councillor enquiries. Provide general administrative support to the wider Housing Services team. What We’re Looking For Strong IT skills, including email, databases, and Microsoft Office. Excellent customer service skills and a professional telephone manner. Ability to prioritise workload, meet deadlines, and work with minimal supervision. Experience in general administration within a busy environment. A team player who can use initiative and follow established procedures. Normal hours of work are 37 hours per week based around the usual business working week. Dependent on service requirements, you may be required to work on a rota basis. About Bury The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service. In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted. Please note we are unable to support with sponsorship at this time. As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way Benefits of working for Bury Council To hear about the benefits for working with Bury Council, please visit Bury - Home | greater.jobs We support employees to work with agility, where appropriate for the post and service requirements. We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria. If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application. Next steps For an informal chat regarding the role please email: M.Khanporia@bury.gov.uk Supporting Documents ↗ Privacy Notice ↗ Repairs Adminstrator