?? Field Engineer / On-Site Support - West Sussex | £32,000-£40,000 DOE | Travel Required
Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity
Were looking for a proactive and customer-focused Field Engineer / On-Site Support Technician to join our growing team in West Sussex. If youre confident working independently, solving on-site IT issues, and providing hands-on support to a range of clients, this role is for you.
As part of a leading IT services provider, youll be working across various client sites to deliver installations, troubleshooting, and hardware support - so a full UK driving license and willingness to travel is essential.
??? Key Responsibilities:
Deliver on-site support and maintenance for client IT systems, hardware, and infrastructure
Diagnose and resolve hardware, software, and connectivity issues
Assist with installations, upgrades, and deployment projects
Maintain clear communication with clients and internal teams to ensure high-quality service
Travel regularly across West Sussex and occasionally beyond, with expenses covered
? What Were Looking For:
2-4+ years of IT support experience, including field-based or on-site work
Solid understanding of Windows OS, desktop/laptop hardware, printers, networking basics
Strong troubleshooting skills and a methodical approach to diagnostics
Great customer service and communication skills - professional and approachable
Full UK driving license and flexibility to travel
?? Whats on Offer:
Salary: £32,000 - £40,000, depending on experience
Mileage & travel expenses paid
25 days holiday + bank holidays
Training and certification opportunities
Supportive team environment with career progression potential
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