Job Description
Job Profile
Our client, a leading organisation in the healthcare sector, is embarking on a major digital transformation journey, implementing a new Practice Management System and ADP as their new HRIS platform. To ensure a seamless rollout and adoption, they are seeking an experienced Business Process Analyst to document current operations, design future state processes, and play a key role in project delivery.
You’ll work across the entire organisation—from the shop floor to the C-suite—mapping “as-is” processes and designing optimised “to-be” workflows that align with the new systems. This is an excellent opportunity to join a forward-thinking business at a pivotal time of change.
Key Responsibilities
1. Engage with stakeholders at all levels to gather requirements and document end-to-end business processes
2. Create clear, visual process flows for current operations ("as-is")
3. Design and map out future state processes ("to-be") tailored for new system implementations
4. Support the delivery of HRIS (ADP) and Practice Management System projects
5. Ensure data integrity and readiness for system transition
6. Act as a bridge between technical teams and business units to alig...