Job Title: CRM & Business Systems Lead (HubSpot) Location: Ruislip (Hybrid) Salary: £50,000 + Bonus + Benefits The Role We’re looking for a hands-on CRM & Systems Lead to take ownership of this amazing organisations core platforms, with a strong focus on HubSpot. This is a high-impact role where you’ll drive system improvements, streamline processes, and help the business get the most out of its technology. You’ll work across sales, marketing, and operations — acting as the go-to expert for systems, automation, and data. What You’ll Be Doing Own and optimise HubSpot CRM (workflows, pipelines, reporting) Identify and implement automation to improve efficiency Partner with stakeholders to translate business needs into system solutions Improve data quality, reporting, and visibility across teams Manage integrations and external system providers Support and train users across the business What We’re Looking For Strong hands-on experience with HubSpot (essential) Background in CRM, RevOps, Sales Ops, or Systems roles Experience improving processes and implementing automation Confident working with stakeholders across different teams Analytical mindset with a focus on practical solutions Nice to Have Experience with Synergist or similar tools Exposure to integrations / APIs Reporting or BI experience Why Join Real ownership of systems (not just admin work) Visible im...