Overview
Business Support Assistant (EA / Administrative Support)
Up to £30k + benefits
18 months contract
Part time 25 hours per week pro rata
Location: Cambridge
Employment Type: Full-Time
About the Role
We are seeking an enthusiastic, action-oriented, and highly organised Business Support Assistant to provide exceptional administrative and executive support to our team in Cambridge.
This role supports managers and their teams across a busy, fast-paced environment. You will need strong interpersonal skills, sound judgement, and the ability to handle confidential information while managing multiple priorities with ease.
Responsibilities
* Calendar Management
o Coordinate complex diaries across multiple time zones for managers and team members.
o Anticipate scheduling needs and resolve conflicts proactively.
* Travel & Expenses
o Arrange domestic and international travel.
o Manage expense submissions and tracking for senior staff.
* Event & Meeting Coordination
o Plan and deliver internal meetings, workshops, off-sites, social events, and staff celebrations.
o Responsibilities include:
+ Booking venues and meeting rooms
+ Managing invitations and RSVPs
+ Coordinating catering
+ Taking and distributing meeting minutes
+ Following up on action items
+ Preparing event and meeting materials
* Team Mailing Lists
o Maintain distribution lists and ensure timely updates for all teams.
o Organise logistics for visitors, guest speakers, and lectures before, during, and after their arrival.
* Policy & Process Compliance
o Ensure adherence to administrative policies, processes, and compliance requirements.
* Cover Support
o Provide administrative cover and support for other team members as needed.
* Cross-Team and Cross-Site Collaboration
o Support the planning and delivery of wider business events across Cambridge.
o Work closely with administrative and support staff across sites to ensure consistent processes and a seamless experience.
o Proactive self-starter with the ability to anticipate needs and take ownership.
o Strong written and verbal communication skills.
o Ability to handle confidential information with professionalism and discretion.
o High attention to detail with excellent problem-solving abilities.
o Calm, organised, and focused under pressure.
o Approachable, collaborative, and solutions-oriented.
o Proficient in Microsoft Office (Word, Outlook, PowerPoint, Excel) and Microsoft Teams.
Experience
* Minimum 1 year of experience in an administrative, executive assistant, business support, or customer service role within a dynamic, fast-paced environment.
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