IT Operations Manager
BarTron, Inc. – Northampton – Full‑time, Permanent – 35‑hour work week (Mon‑Fri 9:00‑17:00). Salary: £50,000 – £60,000 per annum.
Benefits
* 25 days holiday
* Free onsite parking
* Profit share scheme
* Private medical insurance
* Company events
Responsibilities
* Oversee the day-to-day operations of the company’s IT infrastructure.
* Lead and develop the IT team, including performance management and training.
* Provide technical support and troubleshoot system and network issues.
* Implement IT, AI, and innovation strategies to enhance business performance.
* Manage, maintain, and optimise both on‑site and cloud‑based infrastructure.
* Participate in internal and external IT audits to ensure compliance.
* Develop, document, and continuously improve IT processes and procedures.
* Identify, assess, and manage operational and security risks.
* Manage IT vendors, contracts, and software licences effectively.
* Prepare and present monthly management and performance reports.
Requirements
* Proven experience managing IT operations and leading a technical team.
* Strong knowledge of the Microsoft 365 platform, including Exchange, SharePoint, OneDrive, and Office.
* Technical expertise in networks, servers, and operating systems.
* Experience supporting Windows environments, SQL Server, and Active Directory.
* Demonstrated experience in IT infrastructure planning, development, and optimisation.
* Solid understanding of enterprise backup, replication, business continuity, and disaster recovery solutions.
* Strong project management skills and a sound understanding of Helpdesk operations and customer service principles.
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