About the Role
A Shelving Assistant helps keep the library running smoothly by ensuring returned books and other materials are accurately shelved, tidy, and well maintained, including identifying items in need of repair. They support colleagues and volunteers in managing stock, assist customers with enquiries and resource selection, and promote awareness of library services.
Key Responsibilities
* Accurately shelve returned books, videos, DVDs and other library materials.
* Maintain the appearance and organisation of shelving areas and customer-facing spaces.
* Identify and report items that need repair or replacement.
* Assist customers with enquiries and help them locate items.
* Follow agreed procedures to maintain a safe and orderly environment for staff and patrons.
* Contribute to team meetings and uphold equal opportunities principles.
Qualifications and Skills
* Reliable, organised and committed to high standards of presentation.
* Strong customer‑service skills and a team‑oriented attitude.
* Ability to work independently when required.
* Experience with library stock or a willingness to learn.
* Commitment to creating a welcoming, inclusive and safe library environment for all users.
Rewards and Benefits
* Generous holiday allowance increasing to 32 days with the length of service, with the option to purchase additional days.
* Local Government Pension Scheme with employer contributions of up to 19.9% of salary.
* Local and national retail discounts.
* Family‑friendly policies including carer leave and paid time off for volunteering.
* Flexible working culture with opportunities for flexible hours, part‑time or job‑share arrangements.
* Learning and development opportunities to support ongoing growth.
Equality, Diversity and Inclusion
We are committed to equal opportunities and fair treatment for all candidates and staff. We welcome applicants regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socio‑economic background, or domestic circumstances. We are a Disability Confident employer and guarantee an interview to disabled applicants who meet the essential criteria. We also provide guaranteed interviews for care leavers and veterans, each meeting the essential criteria for the role.
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