General information Reference 003574 Location United Kingdom, Home Worker UK Work Place Remote Region UK Job Profile Lockton - Experienced Professional Title Healthcare Claims & Risk Management Assistant Description We are looking for a Claims & Risk Management Assistant to join the Healthcare Team. You would be responsible for the complete claims process, under the instruction of senior advocates including: Setting up first advice and subsequent claims handling for medical / dental claims Acknowledgement to clients, management of KPI database and ensuring KPI performance is acceptable Occasionally provide input and advice to clients on claims progress, manage expectations and support their needs General advice to clients Progressing towards assisting with acylation of simple quarterly claims meetings Candidate Profile You should ideally have a healthcare background (preferable dental) with experience of governance and risk management Insurance claims handling experience Excellent attention to detail Strong numerical skills Critical thinker with analytical and problem-solving skills Ability to work autonomously and as part of a team Ability to adapt to a fast-paced environment Ability to adapt to new systems / processes quickly Proficient in Microsoft software applications, in particular, Excel/ PowerPoint Ability to build and maintain good business relationships with clients, insurers and associates Ability to communicate effectively and professionally both verbally and in writing with clients, insurers and other associates Ability to manage time, prioritise and ensure that deadlines are met without compromising quality Demonstrated ability to instill confidence with clients where applicable About The Position Lockton is the world's largest privately held independent insurance brokerage. At Lockton, we are all about unlocking potential—your potential, our clients' potential, and ultimately our potential to deliver world-class service. If you're passionate about making a real impact and thriving in a culture where you truly belong, join us to make a difference.