Location: Washington, Tyne and Wear, Tyne and Wear, North East, UKThe Rewards and Benefits on Offer;Excellent progression opportunities.Permanent contract from day one.Friendly and supportive team culture. Cash Health Care Plan.Free onsite parking.25 days annual leave plus 8 bank holidays.Extra day holidays after 5 years of service!Monday
Friday working hours offering an excellent work/life balance. Business trips around Europe! The Company you will be working for;MTrec Commercial are proudly representing our industry leading client on their search for an experienced Marketing Coordinator who is fluent in either French or Spanish to join their expending team on a full time and permanent basis. This role is ideal for anyone who is keen to utilise their language skills within a professional working environment. If you feel you have the required skills and experience, then please apply for an immediate response!The Role you will be doing;The Marketing Coordinator will play a key role in supporting both the companys marketing initiatives and customer engagement efforts. This role ensures smooth day-to-day operations of the marketing department, assists with content creation, event coordination, digital marketing, and reporting, and helps align all marketing activities with the organizations brand and strategic goals. You will be working 37.5hrs (8.00am to 4.15pm Monday to Thursday) & (8.00am to 3.00pm Friday)Key Responsibilities:Marketing Support:Assist in developing and executing marketing campaigns and promotional activities.Coordinate the creation and distribution of marketing materials (email newsletters, brochures, digital ads, social media content, etc.).Maintain and update the company website and social media channels to ensure accurate and engaging content.Support digital marketing efforts, including social media management, email marketing, and analytics trackingConduct market and customer research to identify trends, preferences, and opportunities for growth.Help organize events, trade shows etc.Track and report on marketing performance metrics and KPIs.You will be required to travel around Europe and the UK for marketing events and trade shows. (2/3 times per year)Customer Service Pro-actively respond to customer queries e.g., order status, order amendments, thereby ensuring a high level of customer service.Monitor customer accounts and/or order status on a regular basis, resolving problems with potential customer impact e.g., credit blocks, and delivery issues.Control the delivery process, preparing associated documentation for goods despatch, booking transportation and agreed lead times.Prioritise and process customer orders.About You;Fluent in French or Spanish and English. Marketing Qualification preferred 13 years of experience in marketing, customer service, or administrative coordination.Proficiency with marketing softwareFamiliarity with social media platforms and digital marketing tools.Excellent written and verbal communication skills with a customer focused mindset.Excellent team player, but with the ability to work on own initiative.High degree of work responsibility and autonomy to achieve deadlines.TPBN1_UKTJ