Zetland Vets, Patchway, Bristol, South West
We have a fantastic opportunity available for a receptionist to join our Zetland Vets team, working across our Westbury Patchway branches! This is a fixed-term contract, expected to last around 12 months.
You will be the first point of contact for clients and the public both on the telephone and in person. Demonstrating a professional and knowledgeable impression to promote the Practice and give confidence to our clients.
* Check/update vaccine/contact details upon each visit or during each phone call
* Organise appointment diary as efficiently as possible to maximise clients seen
* Actively promote Pet Healthcare Plans and pet insurance
* Ensure clients pay for services on day of treatment
* Keeping the reception area clean and tidy, especially ready for the next working day
* Adhere to all practice/reception policies/procedures to always ensure an excellent level of customer service to our clients
More about us
A team of 17 vets will welcome you, 15 nurses across 8 sites in Bristol, many of whom have been with the practice for more than a decade. We are RCVS-accredited veterinary practice, where we take pride in delivering exceptional care to both our patients and clients.
You will work the following hours each week, totalling 33.5 hours:
Monday: Westbury, 1:30 PM – 6:45 PM
Thursday: Westbury, 1:30 PM – 6:45 PM
Friday: 8:30 AM – 6:45 PM
Saturday: One in every four Saturdays at our main hospital on Zetland Road, 8:30 AM – 5:00 PM
In addition to a competitive salary, you will benefit from:
* 6.6 weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Discounted staff pet care
Zetland Vets, Patchway
6 Coniston Road, Patchway, Bristol, BS34 5PA, United Kingdom
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