Location
Mobile role covering Derby and surrounding areas
ISS Facilities is recruiting for an experienced Regional Facilities Manager to join our team supporting a high-profile government contract.
As Facilities Manager, you will take full ownership of service delivery across your allocated regional sites. Managing both hard and soft FM services, you will ensure performance, compliance, and value for money while maintaining strong client relationships within a complex and highly regulated environment.
You will act as the key interface between the client and operational teams, ensuring we consistently demonstrate high standards, transparency, and compliance.
Key Responsibilities
* Oversee hard and soft FM service delivery across multiple sites
* Manage client relationships and proactively resolve service issues
* Ensure full compliance with statutory requirements and SFG20 maintenance standards
* Manage site-based teams including supervisors, engineers, and cleaners (where applicable)
* Oversee subcontractor performance, compliance, and service quality
* Ensure accurate reporting and CAFM system (Maximo) updates
* Monitor KPIs, SLAs, and performance metrics
* Ensure all health & safety standards are met, including safe systems of work
* Maintain full ownership of operational performance across your portfolio
About You
* Proven experience in a Facilities Management role
* Strong understanding of both hard and soft FM services
* Experience managing client expectations in a complex contract environment
* IOSH Managing Safely qualification
* Understanding of statutory compliance requirementsWorking towards Level 3 or Level 4 qualification in Facilities Management
This is an opportunity to manage a prestigious government contract, operating within a structured, high-expectation environment where professionalism and service excellence are critical.
If you are an experienced Facilities Manager ready to take ownership of a regional portfolio and be the face of service delivery, we would love to hear from you.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
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